Description

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Implementation Manager will be a strategic, forward-thinking leader with strong communication skills and a thorough understanding of multifamily operations, project management, and the strategy of change management. The IM will have onsite community experience and understand the processes needed to enhance the resident experiences and services Avanti offers. This person will be detail oriented, and excel at multi-tasking and large-scale strategic planning. This position will be instrumental in streamlining our operations and improving our effectiveness through the implementation of our new project management software, ClickUp. The Implementation Manager will report to the VP, Performance Development, and work closely with the VP, Innovation and Analytics.

What You’ll Do…

• Administer the implementation, use, and optimization of our ClickUp system. 
• Responsible for the planning, logistics, integration, and roll out of new systems and programs: evaluations, pilot programs, launch preparations, launch execution, post launch stabilization; end to end project management. 
• Own the tracking and organization of all steps: idea, evaluation, pilot, launch preparation, communication, launch execution, training, support, compliance, and post launch success while considering all other trainings, process changes, and implementations that can be happening at any given time. 
• Accountable for post- launch feedback meetings, surveys, data, reporting, & ROI until stabilized. 
• Partner with Performance Development on the post roll out training plan for new team members.
• Prepare and maintain meeting agendas and notes on all implementation projects; ability to lead meetings and track progress. 
• Collaborate with Human Resources to facilitate operations’ organizational design as future business needs are identified.
• Be the liaison between the corporate staff and onsite community staff, responsible for helping team members better understand company software systems, the benefits, and how to use it efficiently. 
• Collaborate with a diverse team of professionals, fostering a productive and supportive work environment, clear communication, and smooth transitions across all departments and levels.

What We’re Looking For…

• Exceptional attention to detail and strong organizational skills.
• Excellent interpersonal, leadership, communication, and decision-making skills.
• Self-motivated, critical thinker, strategic planner. 
• Analytical and innovative. 
• Ability to be nimble and pivot directions as needed. 
• Speak to and present to groups of all sizes.

What You’ll Need to Qualify…

• Bachelor’s degree in Business, Project Management, or related field required.
• 3 years in multifamily property industry with a demonstrated understanding of multifamily operations required.
• Proven experience with project management and change management required.
• Experience with ClickUp or similar project management software highly desired.

Requirements

What We Require…

• Possession of valid driver’s license and up to date vehicle insurance OR reliable transportation.
• Pass criminal background screening prior to employment.

What You Can Expect…

• Hybrid office setting with a minimum of 3 days in the office per week.
• Some travel to properties owned and operated by Avanti Residential

What We Do for You…

• Up to 20% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• The Avanti Shares program where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return. 
• Avanti Cares Program that helps employees in financial need.
• Tenure based Anniversary Recess.
• Leadership Recognition.
• Avanti Advisors Program to help new hires with onboarding.

Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please contact HR@Avantiresidential.com.