At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description As an Analyst – Digital Product Analytics, you’ll play a crucial role in shaping our product strategy. You’ll dive deep into data, uncover insights, and provide actionable recommendations to enhance user experience and achieve business objectives. If you’re a data-driven storyteller with a passion for digital products, we want to hear from you! Responsibilities 1. Metrics Monitoring and Analysis Monitor, gather, and analyze key metrics related to our product initiatives. This includes revenue, engagement metrics (such as conversion rates), and web behavior. Develop statistical analyses using market research and RFM (Recency, Frequency, Monetary) models to gain new perspectives on brand equity, seasonality, performance drivers, and audience insights. 2. Actionable Insights Provide daily and weekly performance narratives that highlight strategic insights. These narratives will focus on incremental lift resulting from product enhancements. Translate complex data into actionable recommendations for cross-functional teams. 3. Data Visualization Design and create compelling data visualizations using tools like Tableau. These visualizations will communicate product performance against established objectives and best practices. 4. Collaboration and Best Practices Collaborate with various teams, including marketing, development, and UX, to ensure alignment with analytic standards and best practices. Stay up-to-date with industry trends and adapt quickly to new software and technology. Qualifications Bachelor’s degree in a relevant field (e.g., Business Analytics, Statistics, Marketing). 2 years of experience in data analysis, preferably in a digital product context. Proficiency in web analytics tools (e.g., Adobe Analytics). Strong communication skills, including proven writing and editing abilities. Advanced mastery of Microsoft Excel; intermediate proficiency in Word, PowerPoint, VISIO, and Access. Experience building data queries in SQL is a plus. #LI-TM1 Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more To ensure the health and safety of the children and families at St. Jude Children’s Research Hospital as well as our donors, volunteers and colleagues, as a condition of employment, we require that employees adhere to ALSAC’s Vaccination Requirements, including COVID-19 Vaccination. ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.