ESSENTIAL DUTIES AND RESPONSIBILITIES. Responsible for Fiber Network testing, maintenance, turnup, splicing on backbone fiber network and business customers statewide. Knowledge of fiber installation, splicing, and troubleshooting with OTDR. Routine maintenance on Fiber Optic Terminal Equipment. Turn-up and testing of EtherNet, DS1, DS3 and all types of Sonet circuits. Installation of all types of Roadm, Sonet, DWDM and EtherNet Equipment. Mainta...
PRIMARY DUTIES AND RESPONSIBILITIES. . Setup and configure complex network environments. Configure & install various network devices & services (e.g., routers, switches, firewalls, SD-WAN, VPN, QoS). Consulting with Clients regarding business requirements, determine firewall policy and routing configurations necessary to satisfy those requirements and implement required policies and configurations. Perform network device maintenance and system up...
ESSENTIAL DUTIES AND RESPONSIBILITIES. Troubleshooting malfunctions of servers, network hardware and software applications to resolve operational issues and restore services. Design, setup and configure complex server environments. Maintaining multi-site network operations and software applications, operating systems, and regular maintenance with both private and public facilities. Managing assigned projects and program components to deliver serv...
PRIMARY DUTIES AND RESPONSIBILITIES. . Serve as a subject matter expert and escalation point for complex issues within the designated area of specialization. Lead the diagnosis and resolution of intricate issues using advanced troubleshooting techniques and methodologies. Provide technical mentorship and guidance to junior team members, empowering them to effectively handle day-to-day operations and challenges. Collaborate with cross-functional t...
PRIMARY DUTIES AND RESPONSIBILITIES. . Provide technical support and assistance to end-users on hardware, software, network, and other IT-related issues. Administer and maintain servers, workstations, and other IT infrastructure components to ensure optimal performance, reliability, and security. Manage network infrastructure, including routers, switches, firewalls, and wireless access points, to maintain connectivity and data integrity. Implemen...
Job Responsibilities. Inbound Telephone Support. – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer ...
Job Responsibilities. Inbound Telephone Support. – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer ...
The Sales Executive will focus on Aureon’s Connectivity business, specifically focused on prospecting new clients and creating new business. This role will be responsible for new and current client growth along Aureon’s fiber footprint and represent Aureon in the community at various networking and industry events. The ideal candidate must be able to build relationships and collaborate externally and internally to build partnership relationships....
The Sales Executive will focus on Aureon’s Connectivity business, specifically focused on prospecting new clients and creating new business. This role will be responsible for new and current client growth along Aureon’s fiber footprint and represent Aureon in the community at various networking and industry events. The ideal candidate must be able to build relationships and collaborate externally and internally to build partnership relationships....
Job Responsibilities. Inbound Telephone Support. – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer ...
ESSENTIAL DUTIES AND RESPONSIBILITIES. Prospecting, presenting, and closing the sale of network services to Wholesale Carrier customers. Negotiating Wholesale Carrier contracts and agreements. Developing, maintaining, and coordinating relationships with prospects and customers. Maintaining a database of targeted customers and their needs and time frames for potential new business opportunities. Serving as liaison between customer and Aureon's Eng...
Job Responsibilities. Inbound Telephone Support. – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support – perform as scheduled. Answer ...
