Great opportunity in a fast growing med tech start-up (backed by UW and other top investors)

Company Description

Atrility provides a novel solution to detecting high risk heart issues in ICU settings. Atrility's AtriAmp product has become the standard of care for Pediatric patients, and is being rapidly adopted across the US. Our current clients are the world's leading pediatric organizations, and our investors include marquee hospital systems. We are also expanding this same solution into the much larger adult market.

Role Description

We are looking for someone to join our team in an important role to ensure we distribute our potentially life-saving product to health systems across the US. In addition to the distribution focus, you will also interact directly with our customers (who are some of the most prestigious hospitals in the country) to better understand their exact needs and ensure they receive the product on time. helps us roll out our product across the US. This is a role with significant opportunity for increases in responsibilities and scope of work over time for a growing company.

This role will work at our Madison, WI office (near University Research Park). This role will require coming in to the office a minimum of 3 times per week to ensure that all products are distributed in a timely manner.

Qualifications

• Must be able to complete work and projects independently with minimal supervision
• Self-starter able to identify value-added tasks to complete to help the company
• Must be able to work efficiently with other team members, vendors, and customers to meet objectives; must be capable of coordinating multiple assignments simultaneously and effectively
• Experience providing high quality customer service to clients
• Strong time management skills to ensure on time completion of tasks and commitments
• Professional written and verbal communication
• Organization and ability to build and maintain organization systems for tracking a wide array of information and data
• Must be proficient in use of MS Office tools (i.e. PowerPoint, Excel, Word)
• Familiarity with FDA regulation and Quality Systems
• Must be a U.S. citizen, permanent resident of the U.S. The company is not able to sponsor for H-1B visas at this time.
• Located in the Madison area and able to commute to the Atrility Medical headquarters at least 3x per week.
• Must be flexible and have an attitude that embraces the variety of tasks that are required within a small startup company

If you don't meet all of the qualifications, we still encourage you to apply!

Preferred Experience

• Demonstrated experience in a regulated environment with a background in one of the following functions: Quality Engineer, Control/Assurance, Validation Engineer, Product Engineer, Logistics, Customer Support, Medical Devices, or Healthcare
• Able to effectively communicate knowledge of general cardiac anatomy and physiology

Key Responsibilities

• Support customers, the internal team, and the Atrility headquarters in ensuring support of customers in delivering Atrility's products and support to them with high quality and on-time
• Self-starter to be able to identify key tasks that need to be completed in a timely manner to ensure that the company meets its commitments to its customers
• Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, and field sales staff
• Builds and sustains customer and business relationships with timely and professional communication, emails, and follow-up
• Maintains expert knowledge on all aspects of Atrility products
• Pack, ship, kit, and deliver Atrility's products when ordered by customers, on time, every time
• Communicate with customers via email, phone, and virtually. Help answer questions, provide training materials, instructions, or support in a variety of manners
• Anything else that the company needs to be successful (we are a small team, and we all wear many hats as needed)

Benefits

• Valuable Equity Incentive Plan
• Attractive Benefits package
• 401(k) match (4%)
• 4 weeks Paid Maternity/Paternity Leave!
• Insurance Reimbursement
• You'll be part of a small team in a growing company (opportunity for leadership and growing with us)
• Diverse set of experiences in a dynamic environment
• Your work helps babies and pediatric patients across the country

Disclaimer

This description is subject to change at the discretion of management without notice and at any time. The duties contained in this description may be added to depending upon the needs of the company. This document provides a general guideline for the nature and level of work performed by employees within this role and should not be construed as a comprehensive inventory of all duties, responsibilities, and qualifications for employees assigned to this job.

Equal Opportunity Employer

Atrility Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

How to Apply

Atrility Medical focuses on cardiac health and improving the lives of patients through advances in medical technology. Our desire is to bring cardiac medical devices to market by closely integrating healthcare, business, and engineering specialists. For introductory information, see:

https://atrility.com/