Position Details

• Employment Status: Full-Time
• Is Remote: Yes

Why You Should Work With Us:
At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 5th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
The Regional Director of Health Services (RDHS) is responsible for the overall directionand leadership of resident care in the assisted living and memory carecommunity.
QUALIFICATIONS

• Minimum one (2) years' management experience in senior living or related health programs preferred
• Must be computer proficient in typing and various programs, including a background in EHR management
• Subject to a criminal background check and drug screening
• Holds current unencumbered license in the state the employee resides in as a Registered Nurse. BSN preferred

SPECIFIC DUTIES AND RESPONSIBILITIES
Leadership

• Demonstrated ability to lead andmotivate others
• Effective and efficient organizationand time management skills
• Confident, independent thinker, andstrong decision-making ability
• Demonstrated ability to organize,prioritize, and manage multiple tasks in a dynamic environment
• Maintains current knowledge of thesenior living industry, state and local regulations, including current trendsand best practices
• Maintains and prompts adherence toorganizational policy and procedures and guidelines
• Utilizes management expertise to assist communitieswith resident care and nursing personnel issues

Quality Improvement

• Promotepositive motivation, identify problems and/or deficiencies, develop actionplans, educate staff, and implement solutions to clinical issues
• Participates in the design,development, and implementation of quality improvement systems and procedures toachieve deficiency-free surveys and meet company standards
• Conducts compliance surveys at communities. Assists incoordinating action plans to minimize liability and risks as a result ofcompliance surveys
• Conducts remote spot audits to ensure community compliance withfollow-up and action items in place, i.e., audit system, performanceimprovement system
• Participates in State and Federal surveys and complianceinvestigations
• Supports and follows up with communities to identify trends andassist in developing corrective action plans and troubleshooting resolutions
• Reports findings of State and Federal surveys to VP of ClinicalOperations and Regional Director of Operations. Assistsites with preparing state reportable, plans of corrections, and interventions

• Schedules periodic site visits to provide supervision, clinicalexpertise, communication, and monitoring of the overall operation of theclinical services department. Conducts community reviews based on operational/clinicalneeds, changes in management, and regulatory compliance
• Reviews all potential move-outs due to level of care concernsprior to any notifications provided. Reviews all potential move-in denialsprior to any communication with the prospective resident or family member
• Organizes and facilitates regular clinical meetings with Health Services Directors (HSDs) to promote positive, motivating team building, teaching, risk mitigation, and staff problem solving and support
• Utilizes systems to minimize organization risk exposure not limited to risk reporting systems, resident risk highlights, resident evaluation systems, pharmacy systems, medication management, etc
• Minimize liability to the organization by anticipating problems, evaluating the magnitude of the problem, and taking action to correct the problem and/or reduce the risk
• Coordinates and assists in implementing and oversight of the organization's electronic health record (EHR) program
• Oversees the community continuous quality improvement (CQI) committee in conjunction with the Regional Director of Operations. Ensure processes, audits, and workflows are being monitored and followed up on

Sales/Marketing

• Collaborates with Regional Director of Sales &Marketing, providing support with sales and marketing plan and communitystrategy

Financial

• Assist Regionalteam and community in financial performance in achieving net operating income(NOI) margins through monitoring staffing, supply cost, agency cost, etc
• Monitor healthservices performance regarding established budgets and proactively implementappropriate changes to ensure positive financial results in collaboration withthe regional team
• Ensures HSDshave been trained and comprehend budget formulation, expectations, and methodsfor meeting those expectations without diminishing resident, family, andemployee dissatisfaction

HumanResources/Employee Development

• AssistAdministrator in the recruitment, interview, orientation, and retention of HSDin the community
• Ensure HSDsdevelop skills in recruiting, interviewing, selecting, developing, andretaining health services employees
• Together withthe regional team, ensure the community provides effective orientations,ongoing training, employee development, team building, and conflict resolution
• Ensurecommunities adhere to HR policies and procedures