What this Job Entails: Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Follows established procedures on routine work Requires de...
What this Job Entails: The Project & Program Management I role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role oversees work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact ...
Role Overview We are seeking a hands-on Omnissa (Workspace ONE) expert for one of our clients to execute a detailed remediation and enhancement plan for a large-scale, multi-environment device management program. The environment includes: 6,000 Android (Zebra) and iOS devices in retail stores—with strict OS version constraints for legacy app compatibility Warehouse devices (Android tablets/scanners, Windows PCs) Corporate endpoints (Windows, iOS,...
What this Job Entails: The Field Engineer IV will work closely with potential customers on a technical level to secure design-ins and support existing customers with their applications. The Field Engineer must have a solid technological base for effectively understanding the technical specifications involved in application engineering, as they provide technical support, give technical presentations, and design and modify the application systems. ...
What this Job Entails: The Data Center Engineer III will be heavily involved in the design of the datacenter collocations, infrastructure hardware, and provide technical consultations. The incumbent will build/create all drawings for datacenter POP’s and develop/write Scopes of Work (SOW) for new POP builds. The Data Center Engineer will create detailed installation MOP’s (Method of Procedure) for multiple types of optical transport and switching...
What this job entails We are seeking a Senior Hardware Design Engineer to drive end-to-end system development for one of our client's next-generation portable electronic systems. In this role, you'll play a key part in a variety of design decisions, from defining System-on-Chip (SoC) pinouts and optimizing packaging to ensuring cost-effective manufacturing. You'll use your hands-on experience with system integration challenges to collaborate with...
What this job entails We're looking for an experienced Senior Engineering Program Specialist to join one of our client's SSG team and play a critical role in bringing their innovative products and platforms to life. This is a hands-on role where you will be instrumental in two key areas: supporting new platform and product builds and managing data collection activities for Edge ML development. You will be responsible for a wide range of tasks, fr...
Network Operations Engineer II - Client Onsite Work Location: Denver, CO Working Hours: Schedule TBD, Likely 4x10 - weekends might be required Hours Expected to be 8:00am - 6:00pm Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network. This role requires expertise in network infrastructure, troubleshooting, and operati...
What this Job Entails: The Organizational Support Manager serves as a trusted advisor and strategic business partner to the leadership team, playing a critical role in facilitating communication, managing strategic initiatives, and ensuring the smooth execution of the leadership team's vision across the organization. This role requires expertise in delivering metrics and reporting, organizational skills, attention to detail, with the ability to l...
The Global Support Operations Manager provides delivery leadership and service operations management to client-dedicated IT support teams and is a cornerstone of Astreya’s evolving Service Desk program. This role is responsible not only for ensuring operational excellence but also for leading transformational initiatives that mature the program into an intelligence-driven, customer-focused operation. By leveraging ServiceNow, CCaaS platforms, and...
What this Job Entails: The Contracts Administrator II will ensure all contracts are executed both on the vendor and client side in a timely and accurate manner. The hire will also perform key quality reviews to reduce risk working in conjunction with other teams. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions ...
Key Responsibilities Strategic Leadership & Service Delivery Develop and execute a comprehensive ITAM strategy that aligns with business goals and drives operational efficiency, cost optimization, and compliance. Lead the design and implementation of ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, ensuring full lifecycle visibility, entitlement enforcement, and software license optimization. Align ITAM st...
