Description:

Entry Level Lab Technician in the Complaint Investigations Lab.

The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System.

The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.

• Must Have ~ basic computer skills to navigate Internet programs used, basic Excel skills and be able to read, write and comprehend English.

Experience in Medical Device / Biotech Industry is preferred.

• Knowledge of Electronic Troubleshooting is preferred.

• Ability to work in a team setting is a plus.

• Fast learner and ability to follow written work instructions of SOP’s is preferred.

• Good documentation skills are a must.

• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.

• Ability to focus while performing repetitive and routine investigations is a must.

• Great fit for workers with Manufacturing, Inspection, and Assembly experience.

• Minimum education required is H.S. Diploma or equivalent (such as GED).

• An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.

• Recent college graduates with a Bachelor’s degree in Engineering or other subject may be considered; but please note that candidates with a Bachelor’s degree are not an ideal fit for this entry level position

Job Type: Contract

Pay: Up to $32.00 per hour

Schedule:

• 8 hour shift
• Evening shift

Work Location: On the road