Company Description
Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Chteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.
Job Description
Summary
The Barback sets-up and breaks down the bar area and all of its supplies (washing glassware, cutting fruit, replenishing ice, putting away requisitions, and ensuring that the Bar fully stocked before and throughout service). The Barback also assists with running food and bussing tables.
Job Posting Deadline
Applications for this position will be accepted until May 31, 2024 for the Summer 2024 Season.
Essential Job Functions
•Serve food and beverages to guests according to Forbes 5 star standards
•Assist in the set-up and breakdown of service items within the Bar
•Stocking and restocking of service items (plates, silverware, etc.)
•Assist in the cleanliness of the bar areas (helping clear and wipe down counters when turned)
•Assist in the bussing of tables
•Run dishes and make serving dishes a high priority
•Assist with the replenishment of bar snacks on tables
•Proficient in all E47 dinner and bar menus and can describe all menu items to a guest if/when necessary
•Well versed in all Wines by the Glass (BTG) offerings
•Has working knowledge on wine-cellar and able to find wines if/when needed
•Has the ability to produce specialty hot beverages such as latte, hot chocolate, cappuccino, etc.
•Make manager aware of guest's comments and complaints
•Carries tools necessary to perform the job, i.e., corkscrew, lighter, pen, notepad, etc.
•Knowledgeable of Forbes 5 star standards and adheres to them in every aspect of the operation
•Familiar and follows Colorado liquor laws, does not serve intoxicated guest or minors
Responsible for assisting all team members in organization of kitchen items, to include, dry goods, kitchen equipment, storage containers, cleaning supplies and proper rotation and organization of all food deliveries
•Complete tasks and projects delegated by your Supervisor assist other departments as business volumes and staff levels demand
•Make managers aware of the guest's comments and complaints
•Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
•Report work on time. If unable to report for work, notify the manager as described in the employee handbook
•Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen One
•The employee is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
•Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
•Eye contact should be made at a distance of no less than 10 feet from every guest.
•A genuine smile should be offered at a distance of no less than 5 feet from every guest.
•Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor
•Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests
•Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest's individual needs
Qualifications
•High school diploma or equivalent
•Three months of previous Food and Beverage experience
•Knowledge of foodservice and wine and other drink preparation
•Command of the English language
Additional Information
Supervision Given and Received
Given: This position has no supervisory responsibilities.
Received: Works under direct supervision of the Bar Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
Work Environment and Physical Demands
•Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
•Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
•Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
•Paid Time Off Programs
•Paid Leave Programs
•Employee Pass
•Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here