Claims Adjuster - Professional Liability Malpractice and/or Cyber Liability

Remote within 50 miles of Jersey City, NJ

Permanent - Full Time

About us

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The role

Join Aspen and Transform the World of Claims Handling!

Are you ready to make a real impact on the world of insurance and reinsurance? At Aspen, we've been leading the industry since 2002 with our innovative and tailored solutions, driven by our core values of respect, honesty, trust, and professionalism. We believe that our work environment is just as crucial as the work we do, and we reward achievement in our exciting and challenging atmosphere.

Now, we're looking for a Claims Adjuster with a focus on professional liability malpractice and/or cyber liability claims to join our dynamic team. As a key player in our organization, you will have the opportunity to evaluate and process claims estimates and paid claims values with accuracy and efficiency, ensuring that we provide unparalleled service to our clients and business partners. Your expertise and passion for handling complex claims in a professional manner will make a real difference in our pursuit of excellence.

But that's not all - we offer a workplace where your talent and skills are celebrated, and your dedication is truly valued. You'll be working alongside some of the brightest minds in the industry, fostering meaningful relationships with both internal and external stakeholders. Your investigative skills, negotiation prowess, and in-depth experience in specialized and complex claims environments will be put to the test, and you'll thrive in this environment of growth and collaboration.

If you're looking to advance your career in the world of claims handling and be a part of a company that recognizes and rewards your achievements, then Aspen is the place for you. Join us on our journey to transform the insurance landscape, and together, we'll shape a brighter future for our clients, our industry, and ourselves. Take the leap, and let's make an extraordinary impact together!

Are you ready to revolutionize claims handling? Apply now and be a part of the Aspen team!

Key accountabilities

• Handle Professional Liability and/or Cyber Liability Claims.

• Evaluate exposures and make substantive claim decisions.

• Review and provide coverage, liability, and damage analysis for a variety of complex professional liability claims, including claims against attorneys, accountants, architects & engineers, and insurance agents, as well as first- and third-party cyber liability claims.

• Proven ability to provide coverage, liability, and damages analysis for complex professional liability and/or cyber claims.

• Ability to proactively identify trends and exposures.

• Support underwriting with legal review and policy drafting.

• Support the implementation of the Claims strategy to enable delivery of overall business targets.

• Investigate and resolve complex Claims of a specialist nature in a professional manner in order to provide excellent Claims handling service with minimal leakage.

• Proactively manage estimates and billings in a timely manner.

• Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments and to communicate with relevant stakeholders.

• Identify subrogation, contribution and other recovery issues, and ensure that these are successfully pursued where appropriate.

• Manage disputed Claims and other material Claims issues in order to resolve and settle claims.

• Ensure Claims files are compiled and maintained in a logical and accessible manner and that coverage and/or other Claims issues are clearly documented at all times.

• Obtain satisfactory results from internal Claims audit.

• Support the development of relationships with internal and external customers and Underwriters to enable the Claims function to fully support their needs.

• Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers, and clients.

• Produce regular statistical and analytical Claims information to Portfolio and Risk Managers and Senior Management to enable effective monitoring of Claims.

• Develop/maintain sufficient knowledge of Claims portfolio, so as to ensure delivery of accurate information to Underwriters and management when requested.

Skills & experience

• Law degree required.

• Minimum of 3 years’ experience required in professional liability claims handling or related litigation and/or cyber liability claims.

• Preference will be given if experience was at both a law firm and with an insurance carrier.

• Direct handling of complex high profile/high exposure professional/cyber and related claims with an emphasis on evaluating, handling, negotiating and settling complex matters.

• Meaningful legal experience and policy drafting experience.

• Demonstrates ability to establish close working relationship with other departments including underwriting & actuarial.

• Strong negotiating, analytical, written and organizational skills with relevant mediation experience.

• Excellent marketing and communication skills.

• Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems).

Other

At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.