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Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.
- Understands organizational objectives and makes decisions that align with the Company priorities and values
- Meets customer needs through solution-oriented and forward thinking
- Creates positive impressions with customer by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style
- Works with multiple customers simultaneously and breaks away as appropriate
- Sensitive to customers' needs and tailors approach by reading cues
- Ensures all daily tasks are completed without negatively impacting service or Coach standards
- Creates enthusiasm and positivity for a shared vision and mission
- Fosters an environment of teamwork, trust, and collaboration with peers, customers, and supervisors
- Demonstrates confidence when working with customers
- Takes initiative; has a high-level of ownership and accountability for individual results
- Welcomes feedback and adapts ambassador at all times
- Is adaptable and flexible to change
- Maintains a calm and professional demeanor at all times
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner
- Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures
- Replenishes inventory on sales floor as needed
- Processes shipments as needed
- Answers phones
- Maintaining SKU integrity
- Maintains cash wrap organization and cleanliness
- Conducts email/name capture
- Accurately completes each transaction by identifying sales associates productivity without disrupting the service environment
- Creates a lasting impression by thanking the customer and giving them a reason to return
Our Competencies for All Employees
Our Competencies for All People Managers
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
Temporary
$63k-87k (estimate)
05/03/2024
05/20/2024
tapestry.com
MIAMI, FL
15,000 - 50,000
1986
Private
MICHELLE TAPNAES
$3B - $5B
Retail
Stuart Weitzman is a designer, instore and online retailer of shoes, boots, sandals, bags and accessories for women.