Job Title: Front desk customer service associate

Location: Franklin Park, IL 60131

Company Description:

We are a furniture wholesaler based in Chicago, USA, dedicated to providing high-quality furniture products to our customers. We are currently looking for a Front Desk Receptionist to join our team and assist with various tasks, including order processing, customer service, inventory manage and report production.

Job Description:

As a Front desk customer service associate, you will be responsible for handling a variety of orders and tasks, providing excellent customer service, and maintaining a positive relationship with team members. You should be proficient in using various inventory management systems and document editors such as spreadsheets/WPS. In daily work, in addition to processing customer orders and customer service work. We also hope to help process sales orders on the online platform, label printing, and pickup appointments with shipping companies.

Responsibilities:

Manage incoming orders and process them efficiently

Provide exceptional customer service to clients and assist them with their inquiries

Collaborate with team members to ensure smooth operations

Utilize inventory management systems and document editors effectively

Be able to complete assigned tasks

Maintain a clean and organized front desk area

Requirements:

At least High school diploma or equivalent

Proven experience in a similar role is preferred

Have experience with using Quick Books, Microsoft/Excel and Online sales Platform: Wayfair, Amazon, Walmart. Etc.

Excellent communication and interpersonal skills

Good at learning and find problems

Strong organizational skills and attention to detail

Proficiency in using inventory management systems and document editors

Benefits:

Competitive salary

Paid time off

Opportunity for growth and advancement within the company

We DO NOT offer health insurance at the moment

If you are a team player with a passion for customer service and excellent organizational skills, we would love to hear from you. Please submit your resume and cover letter to [artisandesign.furniture@gmail.com] to apply for this position.

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 80 per week

Benefits:

• Employee discount
• Free parking
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work setting:

• In-person

Ability to Relocate:

• Franklin Park, IL 60131: Relocate before starting work (Required)

Work Location: In person