The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.

Key Roles and Responsibilities

* Provides customers a positive shopping experience

* Performs cashier duties accurately while processing all transactions per policy.

* Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.

* Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.

* Unload, process, and stock freight to correct location, following merchandising guidelines.

* Timely and thorough incident reporting compliance.

* Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.

* Performs and trains team on store freight processing and merchandising responsibilities

* Operates all equipment in a safe manner per directed procedures.

* Ensures a safe working and shopping environment while minimizing shrink and damages.

* Executes company directives, policies and procedures timely, accurately, and thoroughly.

Qualifications and Competencies

* At least 18 years old

* High School Diploma/Equivalent

* Ability to work a flexible schedule including nights, weekends, and some holiday

* Ability to lift a minimum of 50 lbs., team lift 100 lbs.

* Contributes to a customer focused environment while demonstrating excellent service.

* Communicates clearly with customers, team and leadership.

* Reliable and trustworthy

* Ability to work effectively independently and within a team to perform all tasks as assigned.

* Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.

* Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.