Longstreet Autobody and Complete AutoCare is a leading collision repair center in Cleveland, Ohio dedicated to providing high-quality repairs and exceptional customer service. We're looking for a friendly and outgoing individual to join our team as a Front Desk Representative.

Responsibilities:

• Greet customers in a professional and courteous manner, both in person and over the phone.
• Schedule customer appointments and manage the daily appointment calendar.
• Assist customers with understanding repair estimates and timelines.
• Process customer paperwork, including intake forms and payment.
• Answer phone calls, answer customer questions, and direct calls to appropriate personnel.
• Maintain a clean and organized reception area.
• Perform other clerical duties as assigned.

Qualifications:

• High school diploma or equivalent preferred.
• Minimum 1 year of customer service experience.
• Strong communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, Email).
• Ability to multi-task, prioritize tasks, and meet deadlines in a fast-paced environment.
• Valid driver's license (preferred).
• A positive attitude and a willingness to learn.
• Basic understanding of the auto body repair industry a plus.

Benefits:

• Competitive salary and benefits package (dependent on experience).
• Positive and supportive work environment.
• Opportunity for professional growth.

To Apply:

Please submit your resume.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Cleveland, OH 44143: Relocate before starting work (Required)

Work Location: In person