Description
POSITION SUMMARY
As the Clinical Director of Specialty Care Operations, you will assume a leadership role in shaping and optimizing clinical operations within the specialty care unit. Your strategic vision and operational expertise will be instrumental in driving quality improvement initiatives, enhancing patient outcomes, and ensuring the delivery of exceptional care to individuals with rheumatic diseases. Collaborating closely with clinical teams, administrative staff, and key stakeholders, you will champion a culture of excellence and innovation while fostering interdisciplinary collaboration and continuous improvement.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)

• Assists providers in healthcare activities, performance of diagnostic and/or therapeutic procedures, and the administration of medications as necessary.
• Guides and directs the activities of the staff and other appropriate members of the clinical team; is the manager/leader of the staff in assigned clinics and is responsible for performance evaluations, discipline as needed, supervision of direct care services provided by nursing staff.
• Provides education/in-services to staff as appropriate
• Performs other necessary duties as required by the or Chief Nursing Officer to meet the goal of providing primary health care services.
• Assist personnel in laboratory, radiology and patient education procedures.
• Maintains current knowledge of immunization protocols as outlined by the Arkansas department of Health.
• Maintains supervision of the staff
• Help coordinate any community service functions that include staff.
• Participates in the center's quality improvement activities and performs duties in accordance with applicable standards.
• Assists in training staff regarding their participation in quality improvement activities of the organization
• Promotes customer-driven excellence as a driver of organizational services.
• Provide patient-centered care that incorporates culturally and linguistically appropriate services.
• Educate patients about health maintenance activities, adoption of healthy behaviors, and support services available in the community.
• Communicate with patients and families about health care issues and the importance of developing self- management goals and healthy behaviors.
• Employ active listening techniques during interactions with patients, families, and team members.
• Utilize quality data to identify process changes that will improve individual patient and population management.
• Participate in care team huddles to prepare and coordinate patient care activities.
• Incorporate quality indicators for specific disease states and /pr patient variables into patient care plans.
• Maintains current CPR Instructor Certification

POSITION QUALIFICATIONS
Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Adaptability - Ability to adapt to change in the workplace.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Conceptual Thinking - Ability to think in terms of abstract ideas.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Strategic Planning - Ability to develop a vision for the future and create a culture in which the long range goals can be achieved.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Reliability - The trait of being dependable and trustworthy.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Judgment - The ability to formulate a sound decision using the available information.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.

SKILLS & ABILITIES
Education: ASN or BSN
Experience: At least one year experience in a medical facility.
Certificates & Licenses
Current Licensure as a Registered Nurse. CPR training at hire date and annually thereafter. CPR instructor certification within 24 months of employment.
Other Requirements
Ability to relate with consideration and effectiveness to the patients and to the employees of the health center.