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Field Technical Support Representative / Level 2
Location: Andover, MA, USA, 01810-590
Type: Contract
Job Description: A 3 years experienced Field Technical Support representative.
Technical Skills:
Provides on-site client facing support; including installation, servicing, and repairing systems.
Quality checks operational status of system equipment before deployment.
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
3 of field support experience
Hardware/software installation, support and troubleshooting
Experience with Windows 10
Experience with MS Office and OS365
Configuring new PC s/notebooks via SCCM imaging
Ticket management experience
iOS device familiarity
Lift and carry up to 40lbs
Work Environment
Office environment
Walk up Kiosk support
Vending and Locker resupply
Full Time
$56k-71k (estimate)
05/31/2024
06/15/2024
aptask.com
NEW YORK, NY
<25
2010
SHARON BOURGEOIS
$5M - $10M
Ambulatory Healthcare Services
ApTask is leading the way of next-generation Staffing and Workforce Solutions. We strongly support diversity in the workplace and we are active partners with corporate diversity spend policies. We believe in being a highly responsive, high-touch organization with our staff as well as our shared workforce, and client relationships. ApTask draws on years of recruitment experience specializing in the fields of Information Technology, Finance, Accounting, Perm, Right-to-Hire, Payrolling, Franchising, and Blockchain Solutions. Our commitment is further demonstrated by our business environment based... on communication, superior service, and the ability to deliver value to our customers using proactive efforts. With global offices, our vast network of business and industry relationships - coupled with a proven approach to candidate care, screening, and evaluation; ensure that we quickly and cost-effectively deliver the ideal talent, leadership, and labor required to drive your organization's success.
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