Cinnabon located in Cumberland Mall

JOB SUMMARY

Responsible for all aspects of the operations of the store during all hours of operations; responsible for maintaining the operating standards, implementing company policies, maximizing net operating income, and for representing our Mission and Philosophy to its guests, crew members, and community.

ESSENTIAL DUTIES

• Perform any and all duties required of crew members and Shift Managers.
• Assist Manager with Recruiting, interviewing, and hiring staff
• Direct and coordinate the activities of staff in absence of Manager
• Enforce dress code and personal appearance standards in accordance with uniform policies.
• Assist, supervise, and monitor training of all staff
• In absence of Manager, Banking: Deposits made Monday, Wednesday & Friday, Responsible for all Store Funds including but not limited to: safe, cash tills, store cash deposits.
• In consultation with the Store Manager, determine personal schedule based on the requirements or the position. Required to work 2 Nights per week & 1 Sunday per Month Minimum.
• In the event of a call off and/or no-show, secure a replacement. If no replacement is found it is your duty to cover shift and make adjustments to schedule for the duration of the schedule
• Assist Manager with staff evaluations consistent with guidelines set forth by District Manager.
• Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios
• Provide for the accurate taking of weekly & monthly physical inventory
• Review all invoices from vendors and other suppliers of goods and services and promptly email invoice to office. Date and initial invoice after emailing and file away for records
• Monitor inventory levels, production, waste, unauthorized “giveaways,” etc. to control Cost of Good, without compromising product quality. Cost of goods budget is determined by Brand
• At all times direct and lead operations with the goal of increasing sales, reducing expenses, and maximizing Net Operating Income in accordance with Monthly & Annual Budget.
• Assist and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilities
• Ensure the maintenance of all equipment and facilities in accordance with manufacturers’ instructions and applicable Health, Building, and Fire Codes
• As needed, contact Store Manager to get approval for service and repair services to be performed
• Ensure the prompt completion and transmission of all required paperwork, reports, etc. as directed by the District Manager. (Weekly Inventory, Monthly Inventory, Harvest Donations, Schedules, Competition Results, Store Audits, etc.)
• Maintain files relating to operations and personnel, as directed by District Manager.
• Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of Brands
• Maintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activities
• Maintain and develop good relations with mall employees
• Encourage teamwork, the building of staff morale, and the resolution of conflict through as-needed staff meetings and daily communication
• Strive at all times to uphold Brand standards of product quality, customer service and cleanliness, and its philosophy towards its customers, team members, and business associates
• Perform other duties as directed by Store Manager or District Manager
• Participate in Team Meetings as directed by Store Manager
• Responsible for success of FBC Evaluation, Store Audits and Mystery Shop Report and for corrective action when necessary

ASSISTANT MANAGER RESPONSIBILITIES

Assistant Manager is responsible for leading all Shift Managers & Crew Members.

QUALIFICATIONS

Must complete training outlined. In addition to the personal traits required of all team members (positive attitude, teachable, outgoing), they must have demonstrated leadership and organizational ability, plus good communication and interpersonal skills. Must have high personal standards and motivation, and display a capacity for problem-solving, personal growth, and ability to understand and work with moderately complex financial information and statistics. Basic math skills, attention to detail, and proficiency with a calculator, POS System, printer, and computer are essential. Must have dependable transportation and a working cellular phone. Must be at least 18 years old.

PHYSICAL DEMANDS OF THE JOB

Must be able to perform the tasks outlined above (“Essential Duties”); must be able to stand for long periods, work with agility, and occasionally work long hours (12 hour days); must be able to see, hear, and speak (for communication and safety); must be able to test product by taste, color, and smell; must be able to manage occasional periods of stress with composure and control; must be able to occasionally lift up to 50lbs.

Compensation for Assistant Manager:

Competitive Wages, Benefits after 90 days, options to travel and be a part of a business that has locations across the southeast.Assistant Manager

Duties:

- Assist the manager in overseeing daily operations and ensuring smooth functioning of the establishment
- Provide exceptional customer service and resolve any customer complaints or issues
- Train and supervise staff members, ensuring they adhere to company policies and procedures
- Assist in creating work schedules and managing employee shifts
- Monitor inventory levels and place orders for supplies as needed
- Assist in maintaining cleanliness and organization of the establishment
- Collaborate with the manager to develop strategies for increasing sales and improving profitability
- Assist in conducting performance evaluations for staff members
- Handle cash transactions and ensure accurate cash handling procedures are followed

Skills:

- Proficient in using Point of Sale (POS) systems to process transactions
- Experience in conducting interviews and selecting qualified candidates for employment
- Knowledge of food service management principles and practices
- Familiarity with kitchen operations, including food preparation, cooking, and safety protocols
- Experience in banquet or event management is a plus
- Culinary background or experience in the food industry is preferred
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize tasks, and work well under pressure
- Detail-oriented with strong organizational skills

If you are a motivated individual with a passion for the food industry and possess the necessary skills to excel in this role, we invite you to apply for the position of Assistant Manager. We offer competitive compensation, opportunities for career growth, and a positive work environment. Apply now to join our dynamic team!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Atlanta, GA 30339: Relocate before starting work (Required)

Work Location: In person