Summary
Posted: Mar 5, 2024
Role Number: 200541037
The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology! These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries! Apple Services Engineering Program Managers partner with engineers who build secure, end-to-end solutions. A successful person in this role will be a strong program and project manager, problem solver, with the ability to shift between strategic, project management and execution tasks. On this team, we are constantly focused on driving the highest value for our customers and you want to surprise and delight our end users. We appreciate efficiency, attention to detail and a collaborative working style. We bring a strong ability to prioritize and you respond to challenges with thoughtful planning. We build strong relationships with cross functional teams, partners and stakeholders. We are a proactive, independent and adept communicator (both formally and informally). We build strong expertise in your core area and you lead by influence. You must always exercise confidentiality and be diplomatic.
Key Qualifications

• 7 years of Technical product/program management experience in Enterprise software development environment
• Prior experience in eCommerce order life cycle, Revenue reconciliation, Financials, Accounting & Reporting, Direct & Indirect Taxation areas is a big plus
• Experience in Project management of complex, high impact projects from ideation to launch and post launch
• Experience and understanding of the full business cycle from customer purchase, procurement, and financial reporting.
• Shipping large scale paid Subscription Software or Services consumer products used by millions globally is a plus
• Ability to work collaboratively with multiple product and engineering teams for alignment, planning and delivery of products
• Strong facilitation skills for requirements gathering, scoping, planning, and review sessions across multiple teams
• Experience in driving system architectural discussions and driving a scalable platform development

Description
The Program Manager will focus on launching commerce features and capabilities to build a world-class, scalable commerce platform for our growing services business. The role requires a combination of program management, strong engineering background, and ability to build reciprocal relationships across various teams within Apple Services Engineering and other Apple organizations. We are looking for someone who loves digging into details, finding patterns, and driving operational efficiencies under demanding timeframes. In this role, you will need to have hands on experience working with engineers as you explore new technologies, drive new initiatives and help build systems and features for hundreds of millions of transacting customers. Developing tools and processes to gain efficiencies in the development and testing lifecycle will be an essential part of the role. You will drive technical discussions with internal and external partners to implement the right solution for customers and take responsibility, communicate responsibilities and scope clearly and feel a personal stake in the product you ship. You will plan for risk mitigation and run trade-offs and have the ability to thrive in uncertainty, striving to bring order to it, while building positive relationships naturally.
Education & Experience
BS or equivalent CS degree preferred. Business-savvy MBA a plus
Additional Requirements
Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $160,700.00 and $282,500.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.