Job Summary:
A leading manufacturing company is seeking a self-motivated and goal-oriented Customer Service Representative to join their team. This role requires superior communication, computer, and organizational skills, and offers the opportunity to be a key player in our customer service operations.

Responsibilities:

• Manage and fill online orders efficiently.
• Proactively call customers for weekly orders and manage delivery schedules.
• Handle phone orders and inquiries with professionalism.
• Prepare invoices and statements accurately.
• Maintain office organization through scanning, filing, faxing, and copying documents.
• Provide administrative support across the office.

Qualifications:

• Fluency in both Portuguese and English is required.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• A willingness to learn new computer systems, detail-oriented, and capable of multitasking.
• A positive attitude with strong communication skills.
• Excellent listening, oral, and written communication skills.
• Ability to build rapport over the phone with a diverse customer base.
• A dedicated commitment to providing superior customer service, focusing on quality.
• Interest in long-term growth with the company.

We Offer:

• Competitive hourly rate.
• Job training and professional development opportunities.
• A dynamic and supportive team environment.