PURPOSE/DUTIES:

The Supervisor, Rapid Rehousing HUD Funded Program is responsible for the overall management and operation of the program. This includes overseeing the case management team, developing and implementing program policies and procedures, and ensuring that the program meets all HUD requirements. The Supervisor must have a strong understanding of the homeless services system and be able to work effectively with a variety of stakeholders.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

Essential Duties and Responsibilities:

• Oversee the case management team, providing guidance and support to case managers.
• Responsible for attending COC Case Conferencing and accepting eligible youth into the program.
• Responsible for working with landlords and other community partners to secure housing for program participants and being the direct contact for landlords.
• Oversee all program files and leasing packages prior to signature including Rent Reasonableness to ensure compliance with program.
• Ensuring that housing inspections are done prior to leasing.
• Provide case management services to program participants, including financial assistance, job training, and housing counseling.
• Monitor the progress of program participants and make adjustments to the program as needed.
• Preparing data for Director of Housing for quarterly and other reports
• Develop and implement program policies and procedures.
• Ensure that the program meets all HUD requirements.
• Prepare reports and other documentation required by HUD.
• Represent the program at meetings and events.

Qualifications:

• Minimum of bachelor's degree in social work, human services, or a related field
• 3 years of experience in case management or a related field
• Strong understanding of the homeless services system
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Strong organizational and time management skills
• Bilingual in English and Spanish (preferred)

Qualifications

• Minimum of a bachelor's degree and related experience in human services field.
• Knowledge of case management and basic documentation
• Knowledge of working youth/young adults and families
• At least 21 years of age with a valid driver's license and good driving record
• Availability to work non-traditional hours including nights and weekends.
• Ability to manage multiple assignments.

Proficiency in the use of computer programs for:

• Word processing
• Databases
• Spreadsheets
• E-mail
• Internet
• Graphic Design Programs

Personal Characteristics

The HS should demonstrate competence in some or all of the following:

• Building Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

This is a sampling of duties, other tasks, responsibilities, other duties may be assigned.