Policy Development and Implementation:

• Develop, review, and update university community standards, policies, and guidelines in in alignment with federal and state laws and university values and standards.
• Collaborate with relevant stakeholders to ensure policies are effectively communicated and consistently enforced.

Student Conduct:

• Oversee the student conduct process, ensuring fair and consistent procedures.
• Conduct investigations and hearings for alleged violations of university policies, maintaining confidentiality and due process.
• Administer sanctions as appropriate, focusing on educational outcomes and personal growth.

Conflict Resolution and Mediation:

• Establish and oversee a structured conflict resolution process that is fair, impartial, and effective.
• Mediate and facilitate conflict resolution sessions when necessary, striving for mutually agreeable resolutions.
• Provide guidance and support to students, staff and faculty members in conflict resolution efforts.
• Develop and oversee a conflict resolution and mediation program to address disputes.
• Provide mediation services when necessary and promote respectful resolution of conflicts.

Compliance Monitoring:

• Monitor compliance with community standards and policies, conducting regular audits and assessments.
• Identify and report violations, trends, and areas for improvement and collaborate with relevant departments to address non-compliance issues.
• Collaborate with appropriate departments to address non-compliance issues.

Education and Training:

• Ensure all stakeholders are aware of policies and standards through effective communication strategies.
• Develop and deliver training programs and workshops for students, faculty, and staff on university policies, codes of conduct, and conflict resolution strategies.
• Collaborate with academic units to integrate ethics and integrity education into the curriculum.

Documentation and Reporting:

• Maintain detailed records of policy violations, conflicts, outcomes and resolutions.
• Prepare regular reports and presentations, highlighting key metrics and areas of concern, and recommend improvements based on data analysis.

Collaboration and Communication:

• Collaborate with various university departments to align policies and standards with university objectives.
• Communicate policy changes and updates to all relevant stakeholders in a clear and timely manner.

Risk Assessment and Mitigation:

• Identify potential risks associated with community standards and policies and develop strategies to mitigate them.
• Ensure that policies and conflict resolution processes comply with legal and professional requirements.

Leadership and Management:

• Help develop and supervise the team of professionals and paraprofessionals responsible for policy enforcement, conflict resolution, and education initiatives.
• Foster a culture of accountability, professionalism, inclusivity, and continuous improvement.

Marginal Duties:

• Perform other relevant duties as assigned by the Associate Dean of Students, Assistant Vice President and Dean of Students, or Vice President.
• Will serve on call rotation as administrator on call.
• Assist other departments with divisional and university programs (e.g., orientations, homecoming weekend, family and friends' weekend, etc.).

Required Knowledge, Skill, and Abilities:

• Master's degree in higher education administration or a related field (Juris Doctorate preferred).
• Experience in higher education administration, student affairs, or a related field.
• In-depth knowledge of relevant laws, regulations, and industry standards related to student conduct.
• Excellent interpersonal, communication, negotiation, and conflict resolution skills (mediation training preferred).
• Ability to write and revise policies that are clear, easily understood, reflective of the university’s values, and compliant with relevant laws, regulations, and industry standards.
• Strong leadership and team management abilities.
• Exceptional organizational and analytical skills.
• Commitment to promoting a diverse, inclusive, and respectful campus community.
• Ability to maintain confidentiality and handle sensitive information.
• Strong project management and organizational skills.
• Experience working in a diverse and inclusive environment.

Excellent benefits including tuition remission for employee, spouse, and dependent children.

Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division of Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90 undergraduate, graduate, and professional programs at Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 45,104 living alumni, 30% remain within the region, residing in the four Western Massachusetts counties and northern Connecticut.

WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education.

Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.

To apply to this position please visit http://employment.wne.edu.