SUMMARY. FNOL rep captures auto claim information from a live caller. Inputs the claim information into the claims system. Accurately obtains customer’s information and provides detailed loss descriptions in clear written statements. Answers questions in relation to claim process and/or procedures. Document and communicate professionally with accurate comprehension of the insurance process with all participants involved with the claims process. E...
SUMMARY. FNOL rep captures auto claim information from a live caller. Inputs the claim information into the claims system. Accurately obtains customer’s information and provides detailed loss descriptions in clear written statements. Answers questions in relation to claim process and/or procedures. Document and communicate professionally with accurate comprehension of the insurance process with all participants involved with the claims process. E...