This is a part time position with 2nd shift hours. Weekend availability required.

This position is eligible for, Daily Pay, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

Experience Requirements

• Three to six months related experience or training

Language, Math and Reasoning Abilities

• Ability to speak clearly and listen attentively to guests and other employees and managers
• Ability to read and/or follow written and verbal instructions and implement the same
• Ability to add, subtract, multiply and divide
• Ability to apply common sense understanding to carry out instructions furnished in written, or oral form

Work Environment

• While performing the duties of this job the employee is frequently exposed to wet floors, noise and temperature extremes

Physical Demands

• Ability to stand and/or walk for up to 8 hours a day
• Reach with hands and arms, talk, hear and taste or smell
• The employee is occasionally required to stoop or kneel, lift up to 30 lbs. and perform other diverse physical tasks as needed
• The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Overall Responsibilities

Include the following but other duties may be assigned

• Execute timely and courteous service to guests in his/her own station and also for other tables in the restaurant, following strict adherence to Wolfgang Puck policies and procedures
• Follow the exact Sequence of Service procedures as outlined by Wolfgang Puck policy at all times
• Assure and maintain highest standard of service, sanitation and hospitality
• Maintain up-to-date knowledge of menu items, wines, beers and cocktails (where available)
• Maintain thorough knowledge of P.O.S. system in use
• Uphold strict cash handling procedures and be held accountable for all transactions daily
• Work closely with store management and other employees to create a Team Concept
• Be properly dressed in uniform and maintain a clean, professional appearance throughout shift

Specific Responsibilities

Include the following but other duties may be assigned

Training

• Help train new employees and managers using up-to-date policies, procedures and techniques
• Practice and teach safe/sanitary handling of knife safety and any other equipment used
• Promote the WELL program
• Attend all meetings and seminars (wine seminars, employee meetings etc.) as directed by Manager

Shift Duties

• Attend pre-shift meeting
• Greet customers immediately with proper greeting. Follow all sequence of service steps with each table
• Make specific suggestions for all courses and be aware of selling without being pushy; showing your own personality
• Execute proper wine service
• Handle P.O.S. system quickly and efficiently always being prepared to place order before going to terminal
• Maintain bar and table cleanliness throughout meal
• Happily assist other employees in their tasks
• Perform station opening/closing and sidework duties each shift, and check out with manager

Communication

• Encourage and praise trainees for good performance
• Be patient with trainees’ questions and different levels of experience
• Be aware of posted information from previous pre-shifts and follow through accordingly
• Communicate any liquor that has to be re-made, or thrown out for any reason to the manager
• Communicate any irregularities, 86’s or other pertinent information to the manager
• Notify the manager of any guest complaint no matter how small it may seem
• Notify the manager of any problems with equipment or breakage that would affect the supply of necessary items for service

Leadership

• Demonstrate leadership by displaying your job expertise, flexibility, positive attitude, initiative, organization, communication skills and enthusiasm