1 associate customer success manager south central Job in brooklyn, ny
CRISIL LIMITED is Hiring a Customer Success Associate Near Brooklyn, NY
WHAT YOU WILL DO:
- Developing expertise in our product suite, positioning, and the ability to communicate our differentiation relative to competitive products.
- Developing a deep understanding of clients’ desired business outcomes, and goals and creating account success plans
- Owning the training, support, engagement, retention, and growth of clients, including monthly reporting to clients and regular reporting on client health
- Creating and delivering insights for our clients’ senior management to power strategic and tactical decisions.
- Facilitating in-depth discussions with key client stakeholders to make data insights actionable to the specific client
- Working closely with Development, Data Science, Marketing, and Sales teams to support client-driven product development
- Proposing, managing, and piloting process improvements in coordination with Operations and IT departments
- Leading user acceptance testing for product releases
- 2 years working with a bank, FinTech, or market research/data company or 2 years in a consultative, strategic, client-facing role
- Exceptional analytical skills. Ability to draw conclusions from data and experience to identify opportunities to increase revenue across commercial banking business lines and market segments.
- Comfortable running initiatives and programs independently
- Ability to successfully launch new initiatives and resolve complex issues through analysis and effort
- Enjoys working collaboratively and cross-functionally with Sales, Marketing, Product Development, Operations, IT, and other key partners
- Ability to present well to a range of audiences large and small and to connect in one-on-one settings
- Quantitative analysis skills with common sense judgement
- Excellent written and verbal communication skills
- Commercial banking experience with a background in relationship management is a plus
Job Summary
Full Time
$68k-87k (estimate)
05/22/2024
06/17/2024
crisil.com
MUMBAI, MAHARASHTRA
3,000 - 7,500
1987
ASHU SUYASH
$50M - $200M
Related Companies
The job skills required for Customer Success Associate include Coordination, Initiative, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Associate positions, which can be used as a reference in future career path planning. As a Customer Success Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Associate. You can explore the career advancement for a Customer Success Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Associate job description and responsibilities
Customer success associate look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Provo, UT
They're also able to provide the technical product support and training necessary to keep their customers happy.
02/27/2022: Anchorage, AK
Customer Success Associate are responsible for creating loyal customers who come back again and again.
03/18/2022: Santa Barbara, CA
On a smaller scale, customer success associate are constantly juggling many tasks for multiple customers.
03/06/2022: Pocatello, ID
Customer associates look out for their customer’s business and work with them to find solutions to pain points.
02/11/2022: Akron, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Associate jobs
The scope of a CSA responsibility depends on the opportunity for mutual value creation, determined by solution complexity and customer size.
01/19/2022: Kansas City, KS
Successfully handling any and all of those responsibilities starts with open communication and transparency on the part of the customer success associates.
02/11/2022: Oakland, CA
Develop a customer success strategy to be successful for this position.
01/05/2022: Ann Arbor, MI
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
02/26/2022: Norfolk, VA
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
04/02/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Customer Success Associate.
Similar Jobs
Popular Articles
