Title: Host. Reports To: GM, Assistant Managers. Overall Responsibilities. Responsible for approaching all customers immediately that walks through the front door with a “WOW” greeting and gigantic smile. They should have a clear visual understanding of how the dining room flows. They should have the ability to approach tables and back the servers up with drinks and pre-bussing when necessary. Specific Duties. Greet the customers with a WOW getti...
Title: Server. Reports To: GM, Assistant Managers. Overall Responsibilities. Responsible for approaching all customers within 2 minutes of them sitting down with a “WOW” greeting. They must have a clear and perfect understanding of the menu and all items and prices. They should have the ability to converse with customer about ingredients and cooking methods any question the customer asks. They must up sell items as well as have a full knowledge o...
