2 Desktop Support Analyst - Bilingual in French Jobs in Philadelphia, PA

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Desktop Support Analyst - Bilingual in French

American IT Staff

Philadelphia, PA | Full Time

$62k-78k (estimate)

6 Days Ago

Hybrid Desktop Support Analyst

HELION TECHNOLOGIES INC

Philadelphia, PA | Other

$54k-67k (estimate)

2 Weeks Ago

Desktop Support Analyst - Bilingual in French

$62k-78k (estimate)

Full Time 6 Days Ago

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American IT Staff is Hiring a Desktop Support Analyst - Bilingual in French Near Philadelphia, PA

Company Description
Bilingual in French is MUST
Job Description

Client is looking for talented and creative Support Analyst who will be working with one of the leading FinTech company in the US.
The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment.
The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.
Candidates should speak and write both English and French.
The Support Analyst will provide support to End Users on a variety of computing issues.

Qualifications

Diagnose, resolve, and follow-up on issues relating to various user computing issues
Provide technical support by phone, remote access, deskside, or site visits as required
New hire device setup/Imaging
Experience utilizing ticketing systems•Ensure tickets are accurately documented and resolved in accordance
Device inventory management•Position may require working extended hours or occasional night/weekend as required
Excellent communication skills both verbal and written
Ability to multi-task in a fast-paced environment
Office 365 Productivity Tools
VPN troubleshooting/connectivity
Mobile Device Support
Follow client Compliance standards

Additional Information
Abhishek Kumar
469 409 4080