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American Express
New York, NY | Full Time
$95k-123k (estimate)
1 Week Ago
Analyst, Marketer Learning & Communications
American Express New York, NY
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$95k-123k (estimate)
Full Time 1 Week Ago
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American Express is Hiring an Analyst, Marketer Learning & Communications Near New York, NY

**Description**

**You Lead the Way. Weve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Advertising & Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Learning, Development, and Communications Strategy team, which manages Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative flexible and adaptable learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.

Our team is looking for an experienced analyst who can elevate the work of Amex Marketing U through inspiring and informative communications. The colleague will manage all communications channels for Amex Marketing U, including drafting and editing our internal newsletter the Marketers Feed acting as community manager for our Slack channel, creating engaging video content, and more. The ideal candidate is a storyteller with an editorial mindset who is passionate about internal communications and eager to use communications to keep marketers excited about our culture of learning. Driven by curiosity, you will be a constant generator of story ideas and able to produce content early and often to support marketing colleagues across American Express and position Amex Marketing U as a best-in-class learning program.

Responsibilities:

End-to-end ownershipofthe Marketers Feed, a twice monthly internal newsletter meant to engage and inspire marketing colleagues across American Express, including:

Designing and building the newsletter in Outlook and integrating images, videos, and text to ensure avisually appealing communication

Forward-looking planning to identify featuresand story ideas from internal partners and external resources

Establishing and maintaining strong relationships acrossenterprise marketing teams to source content to be included in the newsletter

Effectively communicating editorial processes for collaborator content, includingcommunication of key dates,milestones, and/ordeadlines

Editing and proofreading newsletters for grammar, punctuation, spelling, and conformity with brand guidelines

Reviewing data associated with the newsletter to identify areas for improved engagement

Primary management of our #global-marketing-community Slack channel, includingproducing and posting weekly Tuesday Tipsand other engaging content

Producing social-media style videos highlighting marketing colleagues(e.g., interviews, Day in the Life, etc.) and recapping key Amex Marketing U events

Overall communications support for various Amex Marketing U programming/initiatives, including invitation creation and simple design work

Assisting with broader Amex Marketing U events when needed.

Minimum Qualifications:

Bachelors Degree or 3 years of work experience.

Superior, detail-oriented verbal and written communication skills, with the ability to bring a story to life

Experience working with cross-functional teams and various audiences

Excellent organizational skills with the ability to set and meet deadlines

Strong copyediting and copywriting skills

Previous experience managing a communications strategy and/or with internal communications is a plus

Previous experience with video, gif, and/or design creation is a plus

Ability to work professionally and collaboratively with a broad range of internal business partners

Team player who can work in a collaborative, cross-functional, and highly matrixed environment

Works well under deadline pressure with speed and accuracy

Experience with the following tools a plus: Outlook, Canva, Camtasia

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Marketing

**Primary Location:** US-New York-New York

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24007699

Job Summary

JOB TYPE

Full Time

SALARY

$95k-123k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/15/2024

WEBSITE

americanexpress.com

HEADQUARTERS

PLANTATION, FL

SIZE

>50,000

FOUNDED

1850

TYPE

Public

CEO

PHILLIP WEBB

REVENUE

$10B - $50B

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About American Express

American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.

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