84 Concierge Jobs in New York, NY
Aman is Hiring a Concierge Near New York, NY
- Performs all Concierge Assigned functions, preparing, and executing an ideal Aman New York Journey to guests
- Liaison between departments
- Maintain the Concierge Desk and storage areas in an orderly manner and properly stocked
- Assist guests with the following guest requests:
- Restaurant Reservations
- Theatre ticket assistance
- Limousine reservations
- Offer directions
- Assist with any guest request (at the desk, phone, text or e-mail)
- Ensure proper handling of guest confirmations, packages, flowers and mail
- Responsible for maintaining the highest quality database relating to Guest Profile
- Ambassador of Aman New York in providing genuine care to guests and team members. Well rounded hospitality professionals following the Aman New York pillars and values. Demonstrates teamwork, and culture building. Continuously support Aman New York with set goals
- Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously. Follow up and follow through
- Responding to guest and leadership feedback, in areas relating to Guest Satisfaction. Focusing on improvement regarding feedback
- Responsible for achieving and maintaining high guest retention ratio
- Have an in-depth knowledge of activities, directions, travel time, cost, and various forms of transportation around New York City
- Responsible for maintaining a clean, neat, and organized surrounding, ensuring a safe and positive environment
- Handle financial duties responsibly, outlined in the Aman New York’s Finance Controller’s manual
- Stay current with developments and procedures in Aman New York by attending each departmental meetings and work email
- Maintain proper attendance records
- Perform any other reasonable duties as required by the Management Team and Chef Concierge
- Perform any other reasonable duties as required by the Aman Experience Leadership and Rooms Division Manager
- At least two years working as a hotel concierge at a related luxury hotel experience
- Be a member of the New York City Association of Hotel Concierges
- Be a member of Les Clefs dÓr USA (preferred)
Job Summary
Full Time
Retail
$38k-49k (estimate)
07/02/2023
07/18/2024
aman.com
BROOKLYN, NY
25 - 50
1988
SERGE GINTINOV
<$5M
Retail
Related Companies
About Aman
At Aman we are on a mission to create the worlds ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the Aman way of life a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality fostering an environment where each person can push bound...aries, take risks and challenge norms. Nurturing pathfinder spirit exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.
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The job skills required for Concierge include Transportation, Leadership, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.
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