3 ip network operations specialist us citizen melbourne fl jp5548 Jobs in melbourne, fl

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Network Control Specialist - Melbourne, FL Information Technology

SOC

Melbourne, FL | Full Time

$66k-86k (estimate)

3 Weeks Ago

Network Control Specialist-Melbourne, FL Information Technology

SOC

Melbourne, FL | Full Time

$65k-85k (estimate)

2 Months Ago

Customer Service Representative (Network Control Specialist) - Melbourne, FL In

SOC

Melbourne, FL | Full Time

$36k-46k (estimate)

2 Weeks Ago

Network Control Specialist - Melbourne, FL Information Technology

SOC Melbourne, FL

$66k-86k (estimate)

Full Time | Specialty Trade in Construction 3 Weeks Ago

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SOC is Hiring a Network Control Specialist - Melbourne, FL Information Technology Near Melbourne, FL

Network Control Specialist needed for a contract to hire opportunity with SOC's client to work in Melbourne, Florida.US Citizenship is required for this contract.Responsibilities

Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center.
Log calls and perform preliminary investigations into reported network issues.
Create trouble tickets and initiate workflow for problem resolution.
Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1; T1; fractional T3; T3; Ethernet; IP; and RF.
Interprets equipment alarms in the network on-premise equipment or telco's network and move forward towards service restoration.
Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
This position is part of an onsite 24x7 network control environment. Shift and workday flexibility is required.

Qualifications

Bachelor's degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associate's Degree with a minimum of (6) years of prior related experience.
Minimum of (2) Years Telecommunications Network Troubleshooting experience.
CCNA Certification or must obtain within 3 months of start date.
Experience with Layer 1 Troubleshooting
Experience with call center phone systems and working with geographically dispersed teams.
Experience in Physical layer and routed technologies experience.
Experience with Network Management systems and tools.
Experience in remote maintenance and repair of CISCO network equipment.
Experience with interacting with customers and meeting service-level timelines.

In compliance with the Equal Pay for Equal Work Act, the hourly rate range for this role is $30.00 - $38.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.Employment Pre-requisitesThe following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.#INDSOC