Flex Service Technicians are responsible for helping the company provide an excellent and consistent service quality product through proper diagnosis, repair, warranty/non-warranty evaluation, cleaning and documentation of each unit that is entered in our system for repair or refurbishment so that the customer is given an excellent service experience.

This position will be required to complete both small engine repairs in the Service Center and assist with Field Service Jobs as they present.

Responsibilities

• Repair all assigned units correctly, safely and efficiently.
• Travel to repair location safely and efficiently.

• Regular Preventative Maintenance (PM) checks on vehicles.
• Accurately document all work performed to each unit on the work order for invoicing.
• Accurately capture all product information including serial number, model number and other required information for the proper filing of warranty claims.
• Clean repaired units.
• Look up parts via computer and order as needed and keep truck properly stocked with parts.
• Regular Inventory counts.

Other Responsibilities

• Any other duties as assigned.
• This job description is not meant to be a complete listing of all duties and responsibilities of a Flex Service Technician. During the course of employment, many different items may present themselves needing attention, and anyone in this role must be flexible and able to address items outside of the items listed here.

Qualifications

• Valid driver’s license.
• Clean driving record.
• Ability to use the computer for parts look up.
• Ability to work in a fast-paced environment.
• Walks, stands, bends and squats during the entire shift.
• Ability to move and lift up to 50 lbs. on a frequent basis.

The Technician may be on the road working at locations where the product is used. Occasionally, the technician will be in a warehouse/shop environment. The ability to move and lift up to 50lbs on a frequent basis is required.