Description:
Seeking Imaging Technicians who have experience in processing PC and Thin client backups. This is for 3rd shift only!!!! (11 pm - 6:30 am) for May 6th transfer event only.
o Problems are typically difficult and non-routine but not complex
o Communicates activities and issues within process that may be relevant to IT team
Skills:
desktop, windows, Support, Troubleshooting, Hardware, Windows 10, Mac, Asset inventory, Customer service, technical support, imaging software, Imaging, Deployment, Asset management
Top Skills Details:
desktop,windows,Support,Troubleshooting,Hardware,Windows 10,Mac,Asset inventory,Customer service,technical support,imaging software
Additional Skills & Qualifications:
o Excels at creating a comfortable, personalized support experience for users in person, over the phone, and through written communication
o Is intimately familiar with the equipment (PCs and peripherals) of their designated project
o Provides users with personalized deskside assistance
o Communicates and informs (updates, changes)
o Monitors and respond to changes in technology and user needs
o Categorizes tickets per recommendations to allow for consistent reporting within ITSM software
o Documenting, revising, and maintaining internal procedures and customer-facing knowledge
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.