Allied Universal Event Services, North Americas premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs.

Allied Universal Event Services is hiring a Event Operations Manager based out of our Las Vegas office. In partnership with Branch and functional leadership, the Event Operations Manager is responsible for the day-to-day operations of administrative functions at a such as invoicing, scheduling, client relations, event management, compliance, and interviewing/selection for a dedicated client(s) for which the Event Operations Manager is responsible.

**RESPONSIBILITIES:**

Maintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce

Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomings

In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees; participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager

Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.

Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals

Selection and placement of direct reports, delegate/direct work assignments and priorities, implement performance improvement and career development plans

Allotment of open work shifts to maximize event staff utilization and reduce non-billable expenses

Submission of procurement orders

Make productivity and cost reduction recommendations to management

Act as back up for Scheduling by creating, modifying, and managing, event schedules in ABI to ensure adequate coverage at all times.

Follow all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy

Conduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed; ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution

Initiate termination procedures as needed for voluntary and involuntary separations; execute termination meetings as necessary and complete all follow up documentation according to company standards

Maintain high employee morale and low employee turnover through effective and proactive communications and timely problem resolution; ensure all hiring, counseling, disciplinary, and termination procedures are executed in a consistent manner

Ensure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training; may utilize field training staff to assist in executing event/site training

**QUALIFICATIONS:**

High school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Prior work experience as a team leader, preferably in event, customer, or protective services industry

Proven ability to influence key business partners

Ability to build strategic vision and drive organizational change

Strong organization and planning skill with the ability to work in and define ambiguity/gray areas

Advanced computer skills and proficiency

Strong inter-personal and networking skills with a strong ability to work in a team environment

Ability to multi-task, discerns patterns in detail

Excellent oral and written communication skills

Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies

Planning and organizing

Proficiency with Microsoft Office and/or Google Applications

Problem solving skills

Coaching, mentoring, motivating skills

Active listening skills

Able to assess and evaluate situations effectively

Able to synthesize facts, concepts, principles

Able to identify critical issues quickly and accurately

Able to compile, sort, and interpret data

Research and investigation skills, able compile information into concise reports

Write informatively, clearly, and accurately

Setting and achieving goals

Teamwork skills

Negotiation skills

Forecasting; predicting skills

Attention to detail

**PREFERRED QUALIFICATIONS:**

Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

Bachelors degree in protective service, business, or related field

Associates degree (or 60 credits) in criminal justice with current or prior active military service

Previous verifiable event security experience

Previous verifiable private/corporate security experience

Working knowledge of ABI/WinTeam

**BENEFITS:**

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our companys 401(k)plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2024-1183430

**Location:** United States-Nevada-Las Vegas

**Job Category:** Management