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Customer Service Specialist
CHECKredi Lexington, KY
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$38k-48k (estimate)
Full Time 1 Day Ago
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CHECKredi is Hiring a Customer Service Specialist Near Lexington, KY

Job Description

Job Description

ONLY TWO POISITIONS AVAILABLE

$15.00 - $20.00 PER HOUR PLUS DAILY/WEEKLY/MONTHLY BONUS PROGRAMS

BI-LINGUAL PAY INCENTITIVE

WE NEED YOUR “NEXT LEVEL” CUSTOMER SERVICE MINDSET

As part of the CHECKredi team, you will be critical in helping our customers feel we have delivered on the promise. That means building our reputation for top-notch customer satisfaction and upholding merchant confidence in our ability to clear and accept payments of all kinds as soon as possible to ensure their maximum income-earning potential.

As a “CUSTOMER SERVICE SPECIALIST” you will play a pivotal role in ensuring every customer has a professional and friendly payment experience.

YOU WILL….

  • Answer incoming calls and make outbound calls to customers to confirm, schedule and accept payments of all kinds in a timely friendly manner.
  • Professionally navigate A windows based and web-based system to track and optimize customer files.
  • Use your sharp listening skills and probing questions to help customers navigate the payment process.
  • Monitor, update, and maintain customer databases with accurate customer information including call details, disposition of calls, payments and other results.
  • Participate in quality assurance processes, programs, and incentives.

DETAILS

  • $15.00 - $20.00 per hour plus Bonus
  • Bi-Lingual pay incentives
  • Health and Dental Insurance Available
  • 8:00am – 5:00pm Monday – Friday
  • Vacation Time
  • Comprehensive Training Program

Apply in Person for Immediate Interview at:

CHECKredi Payment Services

406 Park Place

Lexington, KY 40511

859-967-7334 Office

859-231-7558 Fax

customerservice@checkredi.com

Company Description
CHECKredi has been in business for 35 years and has a high retention of employees. We are dedicated to serving our employees and customers.

Company Description

CHECKredi has been in business for 35 years and has a high retention of employees. We are dedicated to serving our employees and customers.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

06/27/2024

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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