Title: Net Metering Project Coordinator

Duration: 3 Months

Location: Tualatin, OR

Work Hours: 8am to 5pm ; Local candidates only

Description

Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Likely to act as an informal resource for associates with less experience.

Team of 4. Consists of processing high volumes of applications on a daily basis and providing customer service to installers for the Net Metering program. Require coordination and collaboration with other departments to progress the application through the process on a cloud based system.

Key Responsibilities

• Process Project Applications Processes and responds to inquiries and/or applications for specialized customer programs (e.g., net metering, solar payment)
• Determines completeness of applications according to tariffs and company requirements
• Determines level/tier of project and whether more study is required before approval.
• Coordinates with all parties to ensure completion of appropriate documents.
• Project Planning and Support Works with project manager(s) to develop project scope, requirements, schedule and deliverables.
• Develops purchase orders for equipment for customer interconnection with grid; monitors, tracks and reports to management and/or senior staff and others on project status and milestones.
• Coordinates project review meetings and other meetings, such as site visits for testing and commissioning projects.
• Customer Support Tracks and assists in resolving customer issues; maintains database of issues and resolutions.
• Coordinates with protection, metering and billing to facilitate smooth interconnection for customers; determines billing amounts and verifies payments made; resolves disputes and billing discrepancies.
• Develop and Communicate Procedures Develops and maintains manuals; analyzes and documents procedural changes and improvements for maintenance contractors; prepares emergency procedures for customers.
• Clearly communicates operating/performance standards and procedures to customers, strategic partners, internal departments, consultants and contractors.

Required Skills & QUALIFICATIONS

• 5 years experience with solar, energy, electric vehicles, construction or related field.
• How many years of experience are you looking for? 2 with degree
• Utilities experience not required but would be great to have.
• Certification Requirements (Any Preferences): None

Top 3 Must-Haves (Hard and/or Soft Skills):

1. Detail oriented

2. Time management

3. Multi-tasking

Top 3 Nice-To-Haves (Hard and/or Soft Skills)

1. Soft skill

2. Strong communication skills

3. Team player