prior property management experience in affordable housing

Position Summary - Assistant Housing Manager

Under the general direction of the Housing Manager, the Assistant Housing Manager will provide supervision of MI Residential employees in the absence of Housing Manager (i.e. Manager on Duty) ensuring organizational and program compliance. Provides training & supervision to the Administrative Assistant/Occupancy Specialist.

About Us

The MI Residential is a not-for-profit, nationally-recognized retirement community offering lovely, affordable apartments for seniors. We have 300 state-of-the-art Housing and Urban Development (HUD) apartments including 194 independent and 106 assisted living. Located on the Mary Immaculate campus in the heart of the Merrimack Valley, we offer a unique and supportive community that is truly home to a caring family of residents and staff. Mary Immaculate is a member of Covenant Health.

Responsibilities include the following. Other duties may be assigned.

• Maintains an on-site presence for residents, visitors, and emergency personnel during operating/business hours, weekdays. Respond to tenant, owner, or other complaints.
• Perform the duties of the Housing Manager as required, serve in the capacity of a Housing Manager in his/her absence.
• Supervise and assign tasks to the Administrative Assistant/Occupancy Specialist.
• Spearhead move-in, annual, interim, transfers, and move-out certification (including, but not limited to accepting/screening applications, generating new tenant files, signing lease, site orientation, calculating rents, etc.) per HUD guidelines.
• Conduct home visits as part of the tenant selection, as needed.
• Monitor for lease violations, notify residents and follows-up as necessary.
• Monitors & Maintains waitlist and EIV lists for compliance with HUD requirements.
• Conduct move-in inspections and orientations.
• Reviews/audits recertifications with Administrative Assistant/Occupancy Specialist to assure compliance with the HUD Handbook.
• Assist Housing Manager with annual OCAF submissions including assisting in completing Utility Analysis.
• Assist Housing Manager with MOR Audits & REAC inspections.
• Assist in preparation of reports, as needed.
• Review unpaid accounts as needed. Take appropriate action to collect delinquent payments.
• Counsel residents and make referrals to the RSC as needed.
• Process evictions or legal forms as necessary according to procedure.
• Conduct interview when rent change is necessary and processes according to procedure.
• Spearhead and manage applicant hearings or grievances.
• Provide support and input to housing manager regarding employee relation issues from coaching to corrective action; proactively maintain a positive work environment.
• Help create and interpret policies, procedures, and guidelines to ensure organizational mission follow government laws and regulations.
• Effectively partner with others to lead organizational initiatives, such as staff development and community safety.
• Attend regulatory or agency events during or after operating hours, as needed.
• Attend resident evening events, as needed.
• Respond to and be available for after-hours emergencies.
• Function as a liaison to company on-call maintenance personnel, security guards and police patrols.

Qualifications

• Minimum High school diploma/GED; Associates or Bachelors degree preferred
• 1 year Property Management experience in an affordable housing environment; supervisory experience helpful.
• Must be Certified Occupancy Specialist
• Bilingual English/Spanish
• Knowledge of rules and regulations of HUD Handbook 4350.3
• Knowledge of Tenant Selection Plans, Affirmative Marketing Plans, Lease packages and annual certification requirements
• Knowledge of rent increases pursuant to OCAF and
• Knowledge of Enterprise Income Verification (EIV) system
• Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, residents, the public, local social service agencies, and HUD.
• Ability to communicate with people from a broad range of socio-economic backgrounds.
• Strong interpersonal skills, ability to work with individuals at all levels of the organization.
• Initiative-taking with ability to meet deadlines independently and as part of a team.
• Excellent written and verbal communication skills.
• Sound judgement and confidentiality.
• Excellent organizational skills.

Apply online at www.mihcs.org/join-our-team or send resume to careers@mihcs.com

Benefits Available Day 1 of Employment

o Employer-contributed health, dental, and vision insurance

o Employer paid long term disability and life insurance

o Prescription drug insurance

o Referral bonuses

o Supplemental life and dependent life insurance

o Short term disability

o Generous paid time off program

o Retirement benefits

o Flexible spending account/health savings account

o Accident insurance

o Critical care insurance

o Employee assistance program

o Weekly paychecks

o Employee recognition

o And so much more!

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Property management: 1 year (Required)

Language:

• English and Spanish (Required)

License/Certification:

• certified occupancy specialist certification (Required)

Work Location: In person