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Overview
Position is required to assist patrons with their customer service needs while attending a public or private event.
This role will pay an hourly wage of $12.50.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
job expires 12/31/2024
Responsibilities
•Assist patrons with seating
•Maintain position on post, section/viewing area of responsibility
•Oversee assigned area for spills or situations requiring staff attention
•Direct person with handicap to wheelchair seating area (if applicable)
•Receive and act on complaints from patrons according to established policies and procedures
•Supply information such as location of restrooms concessions stands and ticket offices
•Monitor aisles/steps in assigned section to be kept clear and compliant with fire code
Qualifications
•Ability to stand for long periods of time required
•Must be able to climb stairs in restricted lighting
•Ability to move quickly from one area to another in a safe manner
•Flexible hours including weekends, holidays and evenings
•Work hours are casual labor, seasonal and non-guaranteed
KNOWLEDGE, SKILLS AND ABILITIES
•Good communication skills required
•Greet guests in a friendly manner and be professional at all times
•Stay calm under pressure
•Neat/clean and well-groomed appearance
•Ability to see/read ticket clearly
•Operate radio devices
•18 years old and up
•One year prior experience in a customer service position preferred