Job Title: Ice Guard/Rentals Representative - Baptist Health IcePlex
Department: ICE- Guard/Rentals Representative
Reports To: Front Desk Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location: FTL War Memorial – Baptist Health IcePlex

Job Summary:
An Ice Guard representative’s primary focus is to monitor the ice during all public skating sessions to ensure safe and fun environment for all participants. In addition to these duties, an Ice Guard also maintains the rental skates as instructed.

Essential Duties and Responsibilities:

• Monitors all public session skating events both on and off the ice.
• Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties.
• During public skating, issues skates and monitors the skate rental counter.
• Maintains rental skates as instructed.
• Supervise skating to ensure safe operations.
• Administers first-aid as required.
• Provides excellent customer service at all times and ensures that all policies are properly implemented.
• Knows emergency procedures for building and evacuation plan.
• Ensures the overall cleanliness of ice arena and rentals area.
• Performs additional duties as required.

Qualifications:

• 16 or older
• Must be able to work various hours including mid-day during the week, late afternoons, evenings and weekends.
• Strong Ice-Skating skills; must be able to skate and pass a skating test.
• Effective leadership skills.
• Must have a positive attitude and be willing to work.
• Prior Ice-Skating rink experience preferred.
• Professional appearance and presentation.
• Comfortable working in a fast-paced environment.
• Must be able to lift items up to 50 pounds.
• Company Core competencies: work ethic, thriving in adversity, and empathy

Position Type/Expected Hours of Work:This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.