2 financial advocate Jobs in oshkosh, wi
Advocate Health is Hiring a Financial Advocate Near Oshkosh, WI
- Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service.
- Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care. Explains how non-covered and out-of-network services factor into the out-of-pocket cost.
- Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances. Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment.
- Interviews uninsured patients to assess for qualifying financial needs. Identifies available assistance programs and coordinates with patient to complete paperwork and applications for any potential coverage(s). Continues follow-up efforts to obtain a funding source for patient’s health services.
- Initiates credit scoring to determine each patient’s eligibility for Medicaid, hospital-sponsored charity care, and other programs through a comprehensive patient interview.
- Works in conjunction with state social worker and/or outside eligibility vendor to assist in the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients’ eligibility.
- Demonstrates working knowledge of insurance benefits, insurance companies, and Marketplace insurance options, and stays informed of other payer sources entering the markets.
- Educates physician office/patient on the organization’s applicable policies such as Financial Assistance Policy, Patient Financial Responsibility, Non-Covered Services, and Deferral of Care. Coordinates with provider office to determine scheduling options based on the need to secure funding and clarify patient’s financial responsibility.
- Stays current on regulations and eligibility requirements for government funding, especially Medicare and Medicaid. Understands and complies with all internal charity care policies and processes. Understands, complies with, and can articulate federal regulations around 501R. Performs in a HIPAA-compliant manner with all pertinent patient interviews, including management of demographic data, topics discussed, and actions taken.
- Collaborates with peers in the operational flow for uninsured patients or patients that are concerned about costs for upcoming services. Serves consumers in various settings, including virtual, bedside, Emergency Department room, clinic exam room, Urgent Care, consult space, or a Financial Resource Specialist office.
- None Required.
- High School Graduate, or
- Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
- Typically requires 2 years of experience in Patient Access, health care, insurance industry, or in a customer service setting.
- Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities.
- Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate, either virtually or in person.
- Has solid knowledge of how various types of insurances operate related to denials and appeals processes.
- Basic medical coding knowledge.
- Understanding of insurances, billing and denials
- Ability to use a combination of scripted notes and clear, written communication when documenting in patients’ accounts.
- This position requires travel, therefore, will be exposed to weather and road conditions.
- Operates all equipment necessary to perform the job.
- Exposed to a normal office environment.
- Must be able to sit a majority of the workday
- Occasionally lift up to 10 lbs.
Job Summary
Full Time
Skilled Nursing Services & Residential Care
$63k-76k (estimate)
08/16/2023
06/22/2024
advocatehealthllc.com
VENICE, FL
<25
2015
DARWIN R HALE
$10M - $50M
Skilled Nursing Services & Residential Care
Related Companies
The job skills required for Financial Advocate include Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Financial Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Financial Advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Financial Advocate positions, which can be used as a reference in future career path planning. As a Financial Advocate, it can be promoted into senior positions as a Financial Associate (Corporate) II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Financial Advocate. You can explore the career advancement for a Financial Advocate below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
