Overview:
We are seeking a highly skilled and experienced Maintenance Supervisor to join our team for a new construction lease-up community. As a Maintenance Supervisor, you will be responsible for overseeing and managing the maintenance operations of our property. This is a critical role that requires strong leadership and technical expertise in industrial maintenance.

Essential Duties and Responsibilities:
Includes the following, and any other duties as assigned by the Property Manager.

· Inspects properties and equipment to determine need and extent of service, equipment required, and number of maintenance personnel needed.

· Directs contracted projects to verify adherence to specifications and contract.

· Purchases building and maintenance supplies, machinery, and equipment.

· Ensure that all service teams members are well trained in the areas of professionalism,

customer service and fair housing. Provide them with assistance when needed.

· Maintain a work schedule to ensure the property is staffed to meet customer service and company goals.

· Schedule and oversee the daily work for the maintenance of pools, grounds, service requests, make readies, move-ins and projects.

· Monitor leasing activity and schedule changes when necessary to meet move-in goals. Work with the Property Manager in walking units within 24 hours of move out and making sure charges are properly assessed.

· Collects and analyzes contract bids and submits bids and recommendations to superiors for action or approval.

· Maintain SDS/OSHA/EPA logs in shop and office, inventory control logs and preventative maintenance logs as well.

· Check Handi Trac daily to ensure ALL keys are accounted for.

· Communication meetings with the Property Manager to review maintenance issues and make ready status daily.

· Schedule work orders and complete as necessary, ensuring that there is a 24 hour or less response time.

· Work closely with Property Manager to resolve employee and resident issues.

· Plumbing, carpentry, drywall, insulating, roofing, pool maintenance, appliance installation and repairing buildings, floors, or stairs.

· Basic electrical experience.

· Landscaping

· All other duties assigned.

Supervisory Responsibilities:

This job will assist the Property Manager in the supervision of the maintenance team.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School diploma or general education degree (GED); or two (2) to three (3) years related experience and/or training: or equivalent combination of education and experience.

Competencies:

To perform this job successfully, an individual should demonstrate the following competencies:

· Analytical-Collects and researches data; uses intuition and experience to complement data; designs workflow and procedures.

· Design-Generates creative solutions; uses feedback to modify designs; demonstrates attention to detail.

· Problem Solving-Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group solving situations.

· Project Management-Coordinates projects: communicates changes and progress; completes projects on time and on budget.

· Technical Skills-Strives to continuously build knowledge and skills; share expertise with others.

· Customer Service-Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

· Interpersonal Skills-Maintains confidentiality; listens without interrupting.

· Oral Communication-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.

· Written Communication-Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.

· Teamwork-Balances team and individual responsibilities; exhibits objectivity and openness to other’s views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals; supports everyone’s efforts to succeed.

· Delegation-Delegates work assignments; sets expectations and monitors delegated activities.

· Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others; gives appropriate recognition to others.

· Managing People- Takes responsibility for subordinates’ activities; makes self-available to team; provides regular performance feedback; encourages growth; improves processes, products, and services; continually works to improve supervisory skills.

· Organizational Support-Follows Policies and Procedures; completes administrative tasks correctly and on time; supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

· Judgement-Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

· Motivation-Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence. Takes calculated risks to accomplish goals.

· Planning/Organizing-Prioritizes and plans work activities; uses time effectively; plans for additional resources; sets goals; organizes or schedules other people and their tasks; develops realistic action plans.

· Professionalism-Approaches other in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position accepts responsibility for own actions; follows through on commitments.

· Quality-Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

· Quantity-Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.

· Safety and Security-Observe safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

· Adaptability-adapts to changes in the work environment; manages competing demands; changes approach or methods to best fit the situation; able to deal with frequent change, delays, or unexpected events.

· Attendance/Punctuality-is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

· Dependability-Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

· Initiative-Seeks increased responsibility; asks for and offers help when needed

Language Skills

The ability to read and interpret documents such as safety rules, operating and maintenance instructions and manuals; ability to write routine reports, work orders and correspondence along with the ability to speak effectively before groups or customers or employees of organization.

Mathematical Skills

Must have the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume and be able to apply concepts of basic algebra and geometry

Computer Skills

Basic computer skills

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Mental/Emotional Demands

Must be able to work with persons who are in stressful situations due to nature of customer service environment. Must be able to calmly work under pressure; must be able to complete multiple tasks with competing deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear and taste and smell.

The employee is occasionally required to sit.

The employee must regularly lift and/or move more than 100 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duty of this job, the employee is regularly exposed to fumes or airborne particles, toxic or caustic chemicals and outside weather conditions.

The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.

Certificates, Licenses, Registrations

CFC, CPO, HVAC Certifications

Other Qualifications

Must have own vehicle and tools

Must have a valid driver’s license and Vehicle Insurance

If you are a motivated individual with a passion for maintenance and possess the necessary skills and qualifications, we encourage you to apply for this position. We offer competitive compensation packages and opportunities for career growth within our organization.

Job Type: Full-time

Pay: $25.00 - $31.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work setting:

• Construction site
• In-person
• Office
• Outdoor work

Ability to Relocate:

• Salisbury, NC: Relocate before starting work (Required)

Work Location: In person