Posting Date
04/03/24
Application Deadline
Open Until Filled
Pay Range
Min - 1st Quartile - Mid - Max
$79,000.00 - $$89,000.00 - $99,000.00 - $119,000.00
Job Type
Unclassified
Department
Sheriff
About the Position
Are you looking for the opportunity to utilize your technical skills and solve challenging and complex processes and projects? Join our IT team at Maricopa County Sheriff's Office.
The Systems Administrator Senior/Lead provides system or network administration to support and maintain the installation, configuration, maintenance, monitoring and troubleshooting of systems for the IT Infrastructure and Security Division of the Sheriff's Office. This role provides third tier technical support for system and/or network operating systems and applications, applying advanced technical expertise to highly complex assignments requiring independent discretion and judgment. The position operates in a senior level role with an extreme focus on customer service and may provide leadership to Systems Administrators or other IT staff.
Will you be the one that enables us to deliver exceptional results? Apply now to inspire a great team!
About the Maricopa County Sheriff's Office:
Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency. We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. We come together as a team to support and provide public safety. We are OneMCSO - become one with us!
Compensation is more than a salary with MCSO:

• Growth and stability since 1871
• Choice of three medical plans - starting as low as $70/month
• Holidays - 10/year 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 10% discount at KinderCare facilities in the Valley and upcoming MCKids Club to serve County employees and their families exclusively
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees.
• Access to free County gyms
• Learn more at Benefits Overview

Position Qualifications
We recognize your time is valuable, so please apply if you meet the following required qualifications:
Education

• Bachelor's Degree in Computer Science, Information Technology or closely related field

Experience

• Four (4) years of related work experience in administering, configuring, managing, installing, and troubleshooting server and storage systems.

OR
Combined education and experience qualifications

• Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

Other requirements

• Training that may be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Experience in managing server software and hardware used by the agency; experience in a government or law enforcement environment; experience with contract and policy management.
• Microsoft certification; VMware certification; Cloud certifications (AWS/Azure).
• A minimum 2 years of Cloud Infrastructure administration experience.

Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Manages the server operating system and virtualization environment, including coordination and/or generating, tuning, configuring and upgrading.
• Install, configure and maintain VMware virtualization environments to include vSphere and ESXi, ARIA, VCF, NXT & SRM.
• Deploy and maintain VMware products using ARIA Platform Lifecycle.
• Maintain ARIA Platform Manager, Endpoint Operations Agents, and management packs.
• Maintain LogInsight agents, and content packs.
• Work with various teams and customers to develop and create dashboards and reports in vROps and vRLI. Maintain ARIA Platform solution and integrations.
• Administers, assigns, and coordinates server/storage/virtualization equipment repairs and maintenance of system security.
• Troubleshoots and resolves server hardware, software, and LAN connectivity problems.
• Prioritizes and manages support calls by working with the Operations Center and trouble call software by providing advanced Tier 3-4 support.
• Ensures timely completion of support calls and scheduled installations of hardware and software and prioritizes based on business needs.
• Work with various teams and customers to develop and create new automation capabilities.
• Maintains high level of communication with customers when scheduling hardware and software installations and performing support calls.
• Manages disk space and monitors other network resources.
• Evaluates system performance and reports to management.
• Assists in system disaster recovery activities by having strong knowledge in VXRail, SRM and VMC in AWS.
• Defines development tools and procedures for daily operational support.
• Coordinates installations and configures server-based and regular software packages onto network servers to facilitate deployment to clients.
• Maintains network security through various processes such as security policy design, firewall installation, configuration and maintenance, VPN implementation, security technologies, products, and solutions.
• Manages LAN accounts including additions, deletions, moves, and changes.
• Supports application activities that require specialized system programming.
• Assists with software product evaluation, including installation, testing and technical support for the applications programming and/or the computer operations staff.
• Analyzes the impact of implementing new system hardware or software, recommends implementation schedule, conducts system analysis on current and proposed systems and applications, and researches and recommends the acquisition of new software, tools, and equipment.
• Advanced Working knowledge of network engineering.
• Identify and develop efficient processes and procedures.
• Ensure cloud systems are secure, reliable, and scalable.
• Help migrate existing applications and data to the cloud platform.
• Undertake capacity planning to ensure the cloud infrastructure can meet future demand.
• Represents the department at meetings.
• Performs audits of systems/networks.
• Recommends policy changes and maintains maintenance documentation to include work instructions, standard operating procedures, checklists, etc.
• Trains, supervises, and assigns work to technical support staff and other Systems/Network Administrators as directed by supervisor.

Working Conditions
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.
Work occurs primarily indoors in an office environment. Tasks require sitting, standing, walking, and ability to handle time pressures, high volume of work, accuracy, and teamwork. Position requires ethical conduct, a professional demeanor, and ability to be on-call in a 24-7 environment.
Work environment

• Indoors
• Rarely outdoors, in temperatures above 90 degrees
• Conditions may rarely include confined areas, stairs or ladders, unprotected heights, high noise level, dim lighting, bright lighting.

Physical environment

• Sitting, standing, walking
• Speaking, hearing, seeing, reading
• Bending/kneeling, reaching, twisting, crouching
• Lifting floor to waist twenty-five (25) pounds
• Lifting waist to shoulder twenty-five (25) pounds
• Lifting shoulder to overhead ten (10) pounds
• Carrying a weight of ten (10) pounds for 100 feet
• Pushing/pulling a weight of one hundred (100) pounds for 100 feet with assistance

Social environment

• Time pressures
• High volume of work
• Handling multiple or complicated tasks
• Accuracy
• Decision making
• Concentration/vigilance
• Teamwork
• Conditions frequently include interruptions, unscheduled tasks, frequently changing tasks, working in close physical proximity with others, overtime/rotating shifts
• Conditions may rarely include emergencies, isolation, public contact

Knowledge, Skills, and Abilities
Knowledge of

• Advanced to expert level - Microsoft Windows Server administration with Active Directory.
• Advanced to expert level - software such as VMWare, Forcepoint Internet proxy, NetMotion VPN, RSA Security, Ivanti Management Suite, Symantec Antivirus, Microsoft Data Protection Backup solutions, SAN & NAS technologies, PowerShell Scripting, MSOffice Suite 2010 through Office 365.
• Advanced to expert level- hardware such as CPUs, SCSI controllers, RAID arrays, Blades, SAN & NAS Technology.
• Cloud technology (AWS/Azure, etc.).
• Advanced to expert level - overall computer operating procedures, server and workstation operating systems and platforms, current techniques, and capabilities of local and wide area networks.

Skill in

• Comprehending, analyzing, and communicating complex technical information.
• Managing time efficiently and adjusting to multiple changing priorities.
• Applying advanced problem-solving abilities to critical tasks.
• Design, deploy, and manage a cloud-based infrastructure on the AWS platform

Ability to

• Work independently and apply sound judgment with limited supervision.
• Provide guidance and direct the workflow of others.
• Establish and maintain effective working relationships with all levels in organization and outside agencies.
• Apply high degree of focus on customer needs.
• Partner in achieving team goals and teamwork

SELECTION PROCEDURE:
The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on relevant experience, internal equity, and budgetary allowances.
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
Selection Procedure

• Only the most qualified candidates will be considered
• Consideration will only be given to candidates who submit online applications
• Candidates will be contacted primarily through email and their Workday online application profile
• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.
Apply Now!