Salary : $75,774.40 - $116,542.40 Annually
Location : Des Moines - 50319 - Polk County, IA
Job Type: Full-time
Job Number: 24-03715
Agency: 185 Department of Management - Office of Chief Information Officer
Opening Date: 04/30/2024
Closing Date: 5/12/2024 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Dishti Mehra (dishti.mehra@iowa.gov)
Job Description

The State of Iowa, Department of Management is seeking a highly skilled and motivated individual to join our team as a Technical Project Manager. This role will be responsible for overseeing the management of system development within the department, including project initiation, customer business process review, requirements development, project staffing, application development, product testing, system delivery, and documentation.

Key Responsibilities:

• Manage system development projects, including project initiation, customer business process review, requirements development, staffing, application development, testing, delivery, and documentation.
• Monitor staff daily, define programming needs related to changes in federal regulations and state code, and manage the change control process.
• Assist in the development of project proposals and budgets for grant requests to federal, state, and private funding agencies.
• Recommend cost containment measures to senior management.
• Facilitate discussions and collaboration among Department of Management (DOM), DoIT program managers related to business process redesign, Quality Improvement, lean operations, and technology-related investments.
• Build relationships with key stakeholders to gather and document functional, technical, and performance requirements for IDPH computer systems and supporting technology infrastructure.
• Provide strategic advice and recommendations to Information Technology leaders.
• Support the Bureau of Project Management and Information Management Division Director in implementing industry best practices related to the Software Development Lifecycle, Project Management, Change Management, and Release Management.
• Manage IT vendors to contract and service level agreements.
• Assist in determining reuse of existing systems, buy or build decisions, and prepare proposals, evaluation, and vendor selection.
• Facilitate discussion and collaboration amongst Department of Management (DOM)
  , DoIt technology professionals, technology vendors/contractors, and key stakeholders to provide rapid problem resolution to technology and/or security-related concerns.

Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.

Employer Highlights:
The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Flexible Working Environment- Work from Home Opportunities
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

Background check requirements

• After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
• Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.
Selectives

736 Business Process Improvement:
Successful candidates must possess the equivalent of 6 months' full-time experience leading business process improvement events, utilizing Kaizen and other continuous process improvement techniques.
OR
737 Information Technology Project Management:
A minimum of 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:

• Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems.
• Responsible for multiple business and/or computer applications through the development and support phases
• Initiates in systems analysis studies
• Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints
• Prepares or reviews written and oral reports of proposed information technology systems
• Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department
• Monitors time and dollar expenditures to ensure projects and budgets meet established targets
• Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized
• Develops analysis and programming guidelines and documentation standards
• Evaluates and makes recommendations for needed project team and/or customer training
• Reviews the designs of computer applications to ensure that all requirements are satisfied
• Reconciles conflicts within and between staff regarding resources, deadlines, and standards
• Writes periodic progress, project status and problems resolution reports for management review.

Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects.
OR
955 Business Application Processes:
6 months experience, 12 semester hours, or a combination of both including:

• Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority
• Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents
• Knowledge of information systems, developments, and applications, including the ability to analyze and convert work processes to computer applications
• Familiarity with connecting business requirements established by management with the services and capabilities deployed with information technology services
• Essential business processes that use or can use information technology applications
• Analysis of existing business processes and creating or modifying that process in an automated structure or framework
• Knowledge of the process of transforming business processes that have been defined into a usable application through which the end user can easily access information

Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing).
2) All of the following (a and b):
a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and
b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3) All of the following (a and b):
a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and
b. Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.
4) All of the following (a and b):
a. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); and
b. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.
5) Current, continuous experience in the state executive branch that includes six months of fulltime work as an Information Technology Specialist 4.
For additional information, please click on this
Why Choose the State of Iowa?
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Our Robust Benefits Package Includes:
Competitive Compensation:
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Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
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Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
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01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from a four year college or university? IF YES- How many years of experience do you have operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing)?

• I have not graduated from a four year college or university
• Less than one year of experience in the identified areas
• One year to less than two years of experience in the identified areas
• Two years to less than three years of experience in the identified areas
• Three years or more of experience in the identified areas

04

If you are a current State of Iowa employee (executive branch) - How many months of full-time work have you had as an Information Technology Specialist 4 for the State of Iowa?

• I am not a current State of Iowa employee (executive branch)
• Less than three months of work experience as an Information Technology Specialist 4 for the State of Iowa
• Three months to less than six months of work experience as an Information Technology Specialist 4 for the State of Iowa
• Six months or more of work experience as an Information Technology Specialist 4 for the State of Iowa

05

Do you meet both A and B: (A) Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing) (B) Four years of education and/or ADDITIONAL full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• I meet A AND B
• I do not meet A and B

06

Do you meet A AND B:A Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); andB Certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty fields described in part a.

• Yes - I meet A AND B
• I do not meet A AND B

07

Do you meet A AND B:A. Three years of full-time work experience in: operating a multi-job computer; installing, operating, and coordinating computer-based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks, and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; designing/administering websites; or executing technology projects (e.g., systems analysis, requirements, design, development, and testing); andB. Eighteen semester hours of accredited post-high-school coursework in one of the specialty fields described in part a.

• Yes - I meet A AND B
• No - I do not meet A AND B

08

Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:

• Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;
• Responsible for multiple business and/or computer applications through the development and support phases;
• Initiates in systems analysis studies;
• Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints;
• Prepares or reviews written and oral reports of proposed information technology systems;
• Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;
• Monitors time and dollar expenditures to ensure projects and budgets meet established targets;
• Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized;
• Develops analysis and programming guidelines and documentation standards;
• Evaluates and makes recommendations for needed project team and/or customer training;
• Reviews the designs of computer applications to ensure that all requirements are satisfied;
• Reconciles conflicts within and between staff regarding resources, deadlines, and standards;
• Writes periodic progress, project status and problems resolution reports for management review?

Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects.

• Yes
• No

09

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.
10

Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both including:

• Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority
• Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents
• Knowledge of information systems, developments, and applications, including the ability to analyze and convert work processes to computer applications
• Familiarity with connecting business requirements established by management with the services and capabilities deployed with information technology services
• Essential business processes that use or can use information technology applications
• Analysis of existing business processes and creating or modifying that process in an automated structure or framework
• Knowledge of the process of transforming business processes that have been defined into a usable application through which the end user can easily access information?

• Yes
• No

11

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.
12

Does your application demonstrate that you have 6 months full-time experience leading business process improvement events, utilizing Kaizen and other continuous process improvement techniques?

• Yes
• No

13

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.
Required Question