Position Description
Employees in this classification are in the senior position of this career track and provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In the clinical setting, the employee receives direct supervision from a physician or nursing supervisor in either oral or written form. In the office, the employee receives direct supervision from the department administrator. May supervise other Medical Assistants, clerical staff, and student positions. Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions.
Major/Essential Functions

• Will assist with patient care management including but not limited to clinical medical assisting activities, nursing assisting activities, patient education, laboratory collections, and documentation.
• Prepares patients for various types of examinations and procedures.
• Prepares necessary equipment, and instruments for, and assists provider with examinations.
• Responsible for obtaining referrals or authorizations.
• Responsible for projecting future need for inventory of supplies for all of the clinical areas. Clean and organize examination rooms and work areas.
• Answers and retrieves patient calls on the messaging line.
• Assist the front desk staff with answering incoming calls, scheduling patient appointments, registration of patients, scheduling, and checking in and outpatients.
• Participate in cross-training opportunities to help the front and back office wherever needed.
• Work collaboratively with other healthcare team members and staff to identify needs for improvement and opportunities to increase office efficiencies as well as improve the patient experience.

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications

• Education: A minimum of a High School diploma or equivalent.
• License/Certification: Graduation from an approved certified program for assistants in the area of the required specialty. Certification by an approved accredited certifying agency in the specialty that particular work will be performed.
• Experience: A minimum of two years directly related experience.

Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.