Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 16 countries and 388 franchisees as of December 5, 2022, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
Develops accurate and effective manuals, training programs, and performance improvement tools for Fuzzy's Taco Shop. Develops training assets, including, but not limited to manuals, instructor-led training, performance simulation and virtual-web-based training based on high-level design specifications.
Responsibilities:

• Design, deliver, and evaluate training and development programs by utilizing blended learning methods (instructor-led, e-learning, video, etc.) to support corporate initiatives.
• Acquire and maintain in-depth knowledge of Fuzzy's Taco Shop procedures and product standards.
• Works cross functionally with Marketing/Culinary and the Operations Team to update and ensure accuracy of training material.
• Convert manual training materials into immersive e-learning content.
• Analyze training needs to develop new training programs or modify and improve existing programs.
• Supports instructional design projects by coordinating print requirements and specifications with print vendors.
• Oversees cascading and implementation of new and updated training materials, ensuring processes are in place.
• Establishes and maintains partnerships with managers and others in the organization.
• Assist in cross functional communications regarding training on all franchisee platforms (LMS, Intranet, and Brand Meetings).
• Follows company policies, upholds professional standards, and performs all work in a manner respectful of others.
• Applies standardized training development methodology and adult learning principles to the design of training materials.
• Performs other responsibilities as needed.

Skills & Requirements:

• Bachelor's degree in any of the following industries: Hospitality, Instructional Design, Organizational Development, Business Administration, Management, or Human Resources.
• 2-4 years of progressive training and development experience with demonstrated accomplishments in the areas of the ADDIE model; implementation including technical skills, customer service, and leadership development.
• Knowledge of the Adobe Creative Suite (Acrobat, Photoshop, InDesign, and Premiere Pro).
• Full understanding of all phases of training development process and adult learning principles.
• Proficient in web-based learning technology (Captivate, Lectora, Articulate, etc.).
• Experience in delivering in-person training programs preferred.
• Video production and editing skills including scripting, scene blocking, talent direction, camera operation, sound, and lighting preferred.
• Ability to effectively multi-task, managing multiple projects at different points in their lifecycles.
• Excellent communication skills: demonstrated ability to effectively communicate and collaborate with business leaders.
• Good analytical skills and attention to detail.
• Proficient in planning and organizing - forward thinking to establish an efficient and appropriate course of action in a fast-paced environment.
• Ability to be flexible with change and help manage change.
• Food service and/or hospitality industry training experience preferred.
• Proficient in Microsoft Office applications (Word, Publisher, PowerPoint, Excel, Outlook)
• Salary: $80,000 - $85,000

Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
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