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Entry Level Customer Service Assistant
This Is Voice Jacksonville, FL
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$38k-48k (estimate)
Full Time 1 Week Ago
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This Is Voice is Hiring an Entry Level Customer Service Assistant Near Jacksonville, FL

Job Description

Job Description
Description
Welcome to This Is Voice , the marketing company that knows how to make your brand heard! We’re passionate about helping businesses reach their full potential by leveraging the power of voice in their marketing strategies.
Job Title: Office Receptionist
Location : Jacksonville,Fl
Pay : $38.000 - $48.000 per year
Full time
Job Description:
We are seeking a highly motivated individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be responsible for providing exceptional customer service to our valued clients. The successful candidate will possess outstanding communication skills and have a strong ability to problem-solve. This is an excellent opportunity for someone looking to start their career in customer service and gain valuable experience in a fast-paced, dynamic environment.
Key Responsibilities
  • Assist customers with their inquiries, providing accurate and timely responses
  • Handle incoming phone calls and emails, addressing customer concerns and resolving issues
  • Maintain a high level of professionalism and courteousness when interacting with customers
  • Process customer orders and ensure timely delivery
  • Coordinate with other departments to ensure customer satisfaction
  • Provide product knowledge and information to customers
  • Document all customer interactions and update customer profiles
Skills, Knowledge and Expertise
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills
  • Ability to work well under pressure and meet deadlines
  • Exceptional problem-solving abilities
  • Proficient in Microsoft Office Suite
  • Previous customer service experience is a plus
  • High school diploma or equivalent required
Benefits
  • 401(k) Matching
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Schedule
  • Flexible Spending Account

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

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The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.

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If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Entry Level Customer Service Assistant job description and responsibilities

The best customer service professionals have a deep knowledge of how their companies’ products work.

03/20/2022: York, PA

A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.

02/01/2022: Lowell, MA

Responding to questions with positive language can greatly affect how the customer hears the response.

01/30/2022: Racine, WI

A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.

03/01/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Entry Level Customer Service Assistant jobs

Good applications to employers of customer service staff may prove fruitful.

02/18/2022: Poughkeepsie, NY

Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.

02/23/2022: Bergenfield, NJ

Have a clear escalation pathway.

01/04/2022: Terre Haute, IN

Measure and analyse customer feedback.

01/16/2022: Milwaukee, WI

Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.

Butler University
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Cooper Union
High Point University
Princeton University
Providence College