The Refuge, a Healing Place is searching for a full time Clinical Program Manager to join our team! This position will be responsible for planning, directing, and coordinating the activities of the Oak House program - a 16 bed, gender-inclusive eating disorder program.

This is a full time position and will be working directly with the Clinical Services Director. LCSW, LHMC or LMFT will be required.

ESSENTIAL FUNCTIONS:

• Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients.
• Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
• Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.
• Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure.
• Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Responsible for an assigned caseload if applicable to the program.
• Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.
• Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.
• Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.
• Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.
• Provide outreach services in area of clinical specialty, as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master's degree in behavioral or mental health where required by state for licensed clinicians.
• Four or more years’ experience working in trauma treatment, group therapy, behavioral health required.
• One or more years’ supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

LMHC, LMFT or LCSW required

Job Type: Full-time

Pay: From $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Addiction Medicine
• Psychiatry

Schedule:

• 8 hour shift
• On call

License/Certification:

• LMHC, LCSW, or LMFT (Required)

Work Location: In person