. . . . The essential functions of the Crew Person position are denoted below in the following key areas. TOTAL GUEST SATISFACTION. Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. . Follows all Guest service guidelines and procedures. takes the appropriate action to ensure all Guest receive. “SUPERSTAR Service.”. Works assigned station(s) accurately and productively. cleans and stocks t...
. . . . The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities. and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and. supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job. responsibilities and meeting expectations in all areas of their job description. . ESSE...
