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Job Summary:
We are seeking a dedicated and experienced Shift Leader to join our team. The Shift Leader will oversee daily operations, manage staff, and ensure exceptional customer service in a fast-paced hospitality environment.
Duties:
- Supervise and coordinate shift activities, including customer service, food preparation, and cleanliness
- Train and mentor team members on company policies and procedures
- Assist with interviewing, hiring, and onboarding new staff
- Monitor inventory levels and place orders as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, comments, and complaints promptly and professionally
Qualifications:
- Previous experience in hospitality or food service management
- Proficiency in shift management, team leadership, and customer service
- Strong knowledge of food production, preparation, and presentation
- Ability to multitask, prioritize tasks, and work efficiently under pressure
- Excellent communication skills and the ability to work well in a team environment
Skills:
- Banquet experience
- Bartending skills
- Shift management expertise
- Food preparation knowledge
- Interviewing capabilities
- Hospitality background
- Team management skills
- Food production understanding
- Food service management experience
Job Type: Part-time
Expected hours: 15 – 20 per week
Experience level:
Restaurant type:
Shift:
Weekly day range:
License/Certification:
Shift availability:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Part Time
Restaurants & Catering Services
$29k-38k (estimate)
05/28/2024
09/23/2024
tcby.com
SARASOTA, FL
200 - 500
1981
BRUCE WEIR
$10M - $50M
Restaurants & Catering Services
TCBY - The Country's Best Yogurt, was born from a discovery that nutritious and healthy frozen yogurt could also be unbelievably delicious. As the country began to embrace healthier eating styles, the TCBY founders, Frank and Georgia Hickingbotham, believed that an exciting new yogurt product could be a better option to fat-filled ice cream treats. Millions of loyal TCBY customers today prove that they were right! Since 1981, TCBY has been known for innovative yogurt flavors and exciting new products. Today, we offer a selection diverse enough to appeal to just about everyone. From our signatu ...
re soft-serve yogurt to our fruit and yogurt packed smoothies; the choices are still perfect for a healthier, active, and balanced lifestyle. In 2000, Mrs. Fields Famous Brands acquired TCBY, adding it to a growing portfolio of franchise concepts and well-known brands. TCBYs well-established brand name, loyal customers and expanding trade base made the organization a perfect addition to the Mrs. Fields Famous Brands family.
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The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.