Job Description Job Description As a family owned and operated business, 12 Oaks Services has been proudly providing valet and parking service for more than 15 years. We are a fun and flexible company to work with and look forward to potentially having you on the team!We are seeking an experienced valet manager at Town Center at Boca in Boca Raton, FL to lead and develop the valet team. VWe provide first-class parking services and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds the guest's expectations. As the valet manager, you will have oversight of the entire operation.Parking management experience is requiredPay range is based on an average hourly wage of $18 plus tipsJob Duties:General oversight of the entire operationLead a team of valets with a focus on operational and customer service excellence while fostering a productive, cooperative, and inclusive working environment to maximize morale, productivity, and efficiency/effectivenessDevelop and maintain a positive working relationship with hotel managementCreate and maintain staff schedulesConduct interviews and hire associates as neededImmediate response to reports of accidents, incidents or safety concernsConduct coaching, counseling and terminations when appropriate, and ensure accountability in meeting performance expectationsTraining team members in customer service, safety, and inclusionPerform all duties and responsibilities in a timely and effective manner in accordance with established company policies and procedures to achieve overall objectivesMaintain a courteous and professional working relationship with all guests, partners, company subordinates, fellow associates, supervisors, and managersPerform other related duties as assigned.Requirements:Candidate must have prior hotel valet experienceCandidate must have a valid driver's licenseCandidate must be at least 18 years of ageCandidate must have a clean motor vehicle record12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.#J-18808-Ljbffr

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