Moffatt & Nichol is seeking a Senior System Administrator to assist with the daily administration of the network and server infrastructure as well as provides advanced computer-related support to M&N employees in all geographical locations. This role will need to handle computer-related issues that may include software, hardware, and mobile devices. Support is provided to our end users through email, trouble tickets, and phone. This role must provide guidance to junior staff members. Additionally, this role will be an escalation point for junior staff members when they are unable to resolve a ticket.
About Moffatt & Nichol:
Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. For the 2nd year in a row, Moffatt & Nichol is ranked Engineering News Record #1 for Marine & Port Facilities and Top 20 in Transportation. We were also named Southeast Design Firm of the Year 2023.
Moffatt & Nichol's professional staff includes engineers, planners, and scientists who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy.
Duties and responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Support Server Environment
  • Collaborates and troubleshoots with the Infrastructure team to resolve issues that negatively affect the Server environment
  • Updates/remediates patching of ESXi host devices and all other virtual environments
  • Assist with the management, maintenance and production efforts of all backup systems
  • Actively manage and monitor various security platforms, Duo MFA, Sentinel One EDR, Microsoft Cloud App Security CASB, and others as acquired.
  • Maintain and support infrastructure systems such as Windows Server, Active Directory, Zoom phone systems, and others
  • Implement, configure and manage VMware virtulization environment
• Support Virtual Desktop Environment (VDI)
  • Become the lead subject matter expert in Desktop Virtulization deployments
  • Maintains fully patched/updated/mitigated desktop images
  • Operating System images for testing and production, and provides assistance to customers with operations of Virtual Desktop Infrastructure (VDI) systems
  • Collaborates and troubleshoots with the Infrastructure team to resolve issues that negatively affect the virtual computing environment
  • Works directly with our VDI vendors and maintains the virtual client pools, and virtual machines for maximum efficiency and monitors the virtual and physical network to ensure system availability
• General Duties and Responsibilities
  • Acts as an escalation point or subject matter expert when required to address requests of complex difficulty
    • Reply to help desk tickets as assigned or taken
    • Provide end user support for various Intrastructure related systems, servers, network, VDI's, wireless, etc
  • Provide training and mentoring for the other IT staff members
  • Actively maintain our documentation and inventory using various software applications
    • IT Glue, Excel, Lansweeper, Active Directory
  • Assist with the management, maintenance and production efforts of a DLP system
  • Assist with implementing, upgrading and maintaining network infrastructure including Meraki switches, wireless infrastructure and firewalls
  • Configure and manage Exchange Online and Microsoft 365 environment
  • Configure and manage Panzura environment
  • Assist with the maintenance and management of a network monitoring solution and respond to alerts as necessary.

Other duties:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:

• Bachelor's degree or comparable IT industry experience (minimum 15 years)
• Experience managing two or more of the following technologies: Windows Server, Active Directory, DNS, Cisco networking, Exchange, Office 365, Panzura, Zoom
• Experience managing two or more of the following technologies: VMware, Citrix, Horizon, Hyper-V, Workspot, AzureVM
• Proven track record of being able to work with minimal supervision to complete projects in a timely manner
• All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171
• Moffatt & Nichol uses E-Verify and employment is contingent upon the legal ability to obtain employment in the U.S. and to present the required documentation at hire

Working conditions:
The Senior System Administrator will be required to work within normal business hours and will be required to participate in an after hours and weekend on-call rotation. This role will also be required to travel to domestic and international locations as required, less than 10%.
Physical requirements:
The Senior System Administrator must be physically capable of lifting up to 25lbs
Moffatt & Nichol's EEO Statement:
As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions® serving our client needs, and ensures nondiscrimination in all activities in accordance with Title VII of the Civil Rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. Moffatt & Nichol is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.
EEO is the LAW
If you need more information or require special assistance for persons with disabilities or limited English proficiency, please contact Human Resources at (562) 590-6500 or TTY/TDD users please call 711.