Description. Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. The Front Desk Supervisor needs set an example for the agents as well as oversee their job performance. RESPONSIBILITIES. . Approach all encounters w...
Description. The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence. RESPONSIBILITIES. Approach all encounters with guests and associates with a smile. Super...
Description. The Guest Service Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. RESPONSIBILITIES. Approach all encounters with g...
