Pros and Cons of Working in the Hospitality Industry

Whether you’re looking for a job or thinking about looking for a job, knowing which industry to get into is vital. One industry in which you may consider working is the hospitality industry. In this article, we will look at what the hospitality industry is, and the pros and cons of working in it.

What is the Hospitality Industry?

The hospitality industry is broad and contains many sectors. Organizations within the hospitality industry specialize in providing comfort, entertainment, and other enjoyable services for customers. There are four main categories that organizations in hospitality fall under. These are:

1. Food and beverage
2. Lodging
3. Travel and tourism
4. Recreation

Each of these categories offers something unique for a worker. As the hospitality industry continues to grow, it also opens diverse opportunities for job seekers. Due to this, it is possible to find a career in the hospitality industry that is rewarding for you.

There are plenty of establishments for you to choose from when working in the hospitality industry. From hotel manager to amusement park ride operator, there are different levels of roles in each of them. With that in mind let’s discuss the pros and cons of working in the hospitality industry.

The Pros of Working in the Hospitality Industry

• Work can be flexible

  Many jobs in the hospitality industry allow you to have flexible hours that aren’t typical of a 9-5 schedule. If you don’t like to be tied down to a schedule, seek a job in the hospitality industry that will enable you to have the freedom to choose when you work. With greater freedom, you may be more productive and have greater job satisfaction in your role.

• There are opportunities to travel

  Some jobs in the hospitality industry give you the chance to be flexible in your location as well. For example, if you work on a cruise ship you will be able to see different areas of the world. Although not all jobs in hospitality can offer this perk, there are plenty that can.

• The hospitality industry is stable

  The hospitality industry has recovered well since the COVID-19 pandemic inflicted its worst blows on it. During times of previous economic struggles, the hospitality industry has persevered and remained stable. Due to this, there is a certain level of job security that landing a job in the hospitality industry offers.

• You can improve your communication skills

  Many roles in hospitality involve extensive communication with customers and other parties within an organization. Much of the time you will need to be able to communicate clearly and effectively to be successful in a role. Communicating is a soft skill, so with constant practice, you can improve this aspect of yourself.

• It can create networking opportunities

  When you deal with customers and colleagues, there is a real opportunity to network. By networking, you can open up further career opportunities while also gaining someone who you can rely on. As well as this, many establishments will hold conferences and events which can also enable you to broaden your horizons.

The Cons of Working in the Hospitality Industry

• Work can be inflexible

  While work for some organizations in the hospitality industry is flexible, others aren’t. Many organizations require employees to work long and unsociable hours. If this is on a permanent basis, many employees may grow tired or frustrated with the hours they work.

• There may be a high-pressure environment

  Ensuring that you are satisfying customers and meeting their every demand can create a high-pressure environment. In a high-pressure environment, it is key to solve issues on the spot, especially in high-end venues or events. This can lead to high levels of stress, so it is important to know what you’re getting into before you commit to a job.

• It can be tiring on a physical level

  Many roles in hospitality, especially entry-level, require you to be on your feet all day. Add to that climbing stairs, carrying luggage, running around to meet people, and you will be pretty tired by the end of the day. This won’t be a challenge for everyone, but it is good to keep this in mind when you search for a role in hospitality.

• Many jobs are seasonal

  Many organizations in the hospitality industry rely on the seasons for their business. Whether it’s a ski resort in the winter, or a summertime beach bar, some organizations depend on tourism in specific seasons. Due to this, you may have to decide if it’s worth getting a job where you can only work at specific times of the year.

• Customers can be tough…

  Let’s be honest, customers can be tough. Due to this, the hospitality industry can be a tough ride for some. Although not all customers will be hard work, be aware and prepare yourself for this if you choose to be part of the hospitality industry.